What a piece of garbage. We purchased a Vollrath granita machine after the generic Narvon one Webstaurant sells failed in a couple weeks. Webstaurant gave us full credit because their is apparently no service network for in-warranty failures. We spent extra for the Vollrath version becuase it offered these double-wall bowls - but they don't fit tightly and only exacerbate the condensate freezing problem by directing ice buildup right to the pour spout - causing plastic pieces to break off regularly. Don't waste your money on the machine or these bowls.
We appreciate your review, Jeffrey. We wish this Vollrath BR0208 Double Wall Bowl for Frozen Beverage Machines would have worked out for you. Our Customer Solutions team will remain in contact with you about this.
WebstaurantStore Customer Solutions