Verified Purchase
The Hydropower came in with a defective part. The screw holding down one of the water shooters was out of the part that screws the shooter into the brush attachment. I attempted to put the piece back in but was not able to. I contact customer service right away and they contacted me back right away. They were going to reach out to the manufacturer to have them figure out a solution for the defective part. After about a week, received an email that a new brush was being shipped out to me. I am not reviewing the product itself as I've used this system before and can give my 5 star review on it. I am reviewing the customer service from Webstaurant. They did a phenomenal job on fixing the wrong to a right. Great customer service all around.
Thank you for your review, Jesse! Please reach to Customer Solutions if you need further assistance!