Verified Purchase
- Color:
- Red
Oven prone to break down. The glass in the door shattered twice. The replacement cost was expensive each time. We have now replaced the glass with custom made double walled stainless steel panel since we don't really need to see pizza cooking. The upper temperature probe failed which cost more to replace then 2 months later the bottom probe failed, more cost. This all happened within one year. I was able to repair this oven myself because I have an extensive back ground in mechanical and electrical servicing ( I repaired consumer electrical/mechanical devices for 20 years prior). I have no idea what turbo chef would have charged for these repairs or if they even had somewhere I could get it fixed. I also believe the front control panel will be failing soon because of the discoloration now this repair will be more money. Simply said you will not make money with this oven, so much in repair cost plus down time for first year with me doing the repairs.
2 out of 2 found this review helpful
Thank you for your review, james! We are sorry this product has not worked well for you. TurboChef typically warrants their products for 12 months after the original purchase date. The warranty document that comes with this product has instructions for who to contact if you need to file a warranty claim within the first year of owning it. In the future, we recommend reaching out to file a claim before attempting self-repairs, as it may void your current warranty before the 12 months are up. Please contact customer service if you have any further questions!