Verified Purchase
Brand new does not heat anything. Customer service told us we had to go through warranty and they could not exchange it. It's been out of the box for 10 minutes. Don't buy this product and don't use this brand.
Thank you for your review, Edward! A Customer Solutions Representative will remain in touch with you on this microwave. Please note, the warranty process is important to establish the cause of the issue, and to rectify the situation correctly according to the manufacturer’s warranty terms. To find contact information for initiating the warranty process, check out the Warranty document in the Resources and Downloads section of this page. Please reach out with any questions!