Verified Purchase
Purchased this mixer a couple of months ago. The mixer worked fine for about 6 weeks and then it started making noises and continued to shut off during mixing. We used it for a 60% dough mixture which we have been doing for 8+ years. Called the manufacturer and heard nothing for about 10 days until I called back and demanded a response. They had me remove a fuse in the back to help troubleshoot what was going on with no success. Two weeks later they sent out a technician and he made a few adjustments which worked fine for about an hour. We are now waiting for parts to replace the faulty parts that were installed in the machine...very frustrating. It is my opinion coming from using a different mixer for 8+ years, that this machine is not built for the task. Spend the extra money and get a better built brand...
2 out of 2 found this review helpful
We appreciate your review, Enrico. We wish this product would have worked out for you. Our Customer Solutions team has provided the warranty information to you. If you have any other questions for us, please reach out to a Customer Solutions Representative.