Verified Purchase
BUYER BEWARE! Order this mixer as our previous one couldn't handle bigger batches. This is listed for 88lb batches, so we thought all of our mixer issues would be solved. We can finally do 1 x 55lb batch instead of 2 smaller ones. We got this unit fairly quick after ordering, and had our electrician install it. @Right away something was wrong. It would seize up after about 6 minutes of mixing (55lb and 67%hydration.) Maybe it was new and would finish the mix better the next day???? Nope. We contacted webstaurantstore and were told we couldn't return and had to contact the manufacturer. Yeah, easier said than done. When we finally got someone to call us back, he was very hard to understand. He had me troubleshoot all kinds of things for nearly a month. Finally claimed there was a recall, but couldn't tell me exactly what Read More
7 out of 7 found this review helpful
We appreciate your review, Patrick. We wish this product would have worked out for you. Our Customer Solutions team will remain in contact with you about this.