Verified Purchase
Unsafe. Unreliable. Fire hazard. Bought this smoker and within 2 uses the fuse burned out. Made contact with manufacturer and they stated they knew about these issues and we can buy replacement fuses on an online retailer. They mailed out 1 replacement fuse and it burned out within a few uses. I replaced the fuse with one I bought online and that burned out too after a few uses. The smoker worked decent when smoking at temps under 250 degrees. The fuses (3 times) burned out when I set the temp to 275 degrees. Maybe the smoker can't function over 250 degrees is what I figured the problem to be. The last and final time the fuse burned out, something exploded and shrapnel was shot into the smoker as I removed the display panel (not plugged in). Read More
14 out of 15 found this review helpful
Thank you for your review, Manuel. We are sorry to hear about your experience with this product. We're actively addressing this concern to improve our products.