Nemco 77316-13A 12 3/4" Ice Cream Dipper Well and Faucet Set

Pros: attractive and inexpensive compared to the competition. Sturdy manufacturing, and well formed out of a single sheet of steel. Cons: Multitude of major design flaws. 1. Attaches to the wall only at the top, which makes the whole unit feel unstable and causes the employee side to lean downward so that water can fall out onto the floor. 2. It's also extremely deep (the horizontal dimension from the employee edge to the wall of the freezer) so that it's difficult for shorter employees to lean over. As a result, clothes etc can easily drag in the water. No reason it should be this deep. 3. The backsplash is not welded to the well itself; this means that water will constantly leak out of the far side of the dipwell and drip down your freezer wall, potentially causing long term floor damage depending on your facility (it could even pool Read More

My shop has been using this Dip Well system for about two years now, and have not had any issues at all. It is easy to clean and maintain.

Subject: Extremely Disappointed – Damaged Product and Poor Customer Service I’m writing to express my extreme frustration with a recent order I received. The item arrived with missing parts, visible scratches, and was shipped without any protective packaging. This lack of care is unacceptable. I explained the situation in detail. Instead, I’ve been left dealing with a product that should never have been delivered in this condition, and now I’m expected to take additional steps to return it—like my time has no value. I’m extremely disappointed that I have to do all the running around for your team’s mistake. This is complete nonsense and an unfair burden to place on a customer. I expect this to be resolved immediately.

I will need to find a replacement as this one will never pass a food safety inspection. Please see photo.

very good

This is a high quality stainless steel dipping well sink. I ordered the wrong size for my dipping cabinet. I was able to modify it to make it work. I am very happy with my purchase it was definitely worth modifying.

Like this ice cream dipper well. It works well and it does what they say it is supposed to do. I like it a lot

This dipper well is perfect for our ice cream shop. It provides all the requirements that the local health dept requires and is sleek to fit between our dipper cabinet and cold stone

Have been using for over 2 years now... 7 days a week 363 days a year. (closed Easter and Christmas) This was super easy to install (hardest part was cutting whole in countertop). I am opening a second location and will need 2 of these and you can bet I'm ordering the same one! Great product!

This water well is a must-have for any ice cream station. Very easy to install and use. It is easy to clean sanitize and maintain

We have 3 of these and they are constantly full of scoopers, but even they constantly fall in the water and you when you stick your hand down in there to get it , your hand with glove is soaked from fishing around. Also, the rubber around the edges barely stays on. I like the, but I wish they sold a divider that worked, but I will buy the one we have before I can go another season digging around inside a full well for the scooper.

Good size and good quality. Holds enough ice cream scopes for our ice cream shop, keep in mind that is just the dipper well, hoses and drains are not included.

Great for our ice cream shop. Have continued to hold up well. Mounting these was a little tricky and required extra materials and some thinking.

I ordered the Nemco 77316-10A for my ice cream cooler and love it. Very easy to install, great product, good quality. I would recommend this item to anyone that needs a Dipper Well.

Dipper well is smaller than expected and the hole don't line up to be hooked on to the backside of our ice cream cabinet. We had to drill additional holes to hang it accordingly. Other than that, it works as expected.

The well is deep enough for most types of ice cream scoops ad the flow is enough to make sure the well stays circulating well.

Product arrived quickly as is a quality piece of equipment. Installation was simple... no surprises. I think it is great to be able to get so many different items from one company

we use this dip well for all our ice cream scoops and some ladles. it is surprisingly large and holds a lot. easy to clean.

We needed to have dipper sinks in our store due to health code, and this is the best kind to buy. Buy the install kit, and mount it anywhere you need to have your scoops handy. Strong welds, and good clean unit. easy install.

Works well, easy to install. Makes it easy keeping your ice cream spades or scoops clean and ready for your next customer. Easy to adjust water flow