Reviews for Nemco 77316-13A 12 3/4" Ice Cream Dipper Well and Faucet Set

Pros: attractive and inexpensive compared to the competition. Sturdy manufacturing, and well formed out of a single sheet of steel. Cons: Multitude of major design flaws. 1. Attaches to the wall only at the top, which makes the whole unit feel unstable and causes the employee side to lean downward so that water can fall out onto the floor. 2. It's also extremely deep (the horizontal dimension from the employee edge to the wall of the freezer) so that it's difficult for shorter employees to lean over. As a result, clothes etc can easily drag in the water. No reason it should be this deep. 3. The backsplash is not welded to the well itself; this means that water will constantly leak out of the far side of the dipwell and drip down your freezer wall, potentially causing long term floor damage depending on your facility (it could even pool Read More

My shop has been using this Dip Well system for about two years now, and have not had any issues at all. It is easy to clean and maintain.

Subject: Extremely Disappointed – Damaged Product and Poor Customer Service I’m writing to express my extreme frustration with a recent order I received. The item arrived with missing parts, visible scratches, and was shipped without any protective packaging. This lack of care is unacceptable. I explained the situation in detail. Instead, I’ve been left dealing with a product that should never have been delivered in this condition, and now I’m expected to take additional steps to return it—like my time has no value. I’m extremely disappointed that I have to do all the running around for your team’s mistake. This is complete nonsense and an unfair burden to place on a customer. I expect this to be resolved immediately.

I will need to find a replacement as this one will never pass a food safety inspection. Please see photo.

very good

This is a high quality stainless steel dipping well sink. I ordered the wrong size for my dipping cabinet. I was able to modify it to make it work. I am very happy with my purchase it was definitely worth modifying.

Like this ice cream dipper well. It works well and it does what they say it is supposed to do. I like it a lot

This dipper well is perfect for our ice cream shop. It provides all the requirements that the local health dept requires and is sleek to fit between our dipper cabinet and cold stone

Have been using for over 2 years now... 7 days a week 363 days a year. (closed Easter and Christmas) This was super easy to install (hardest part was cutting whole in countertop). I am opening a second location and will need 2 of these and you can bet I'm ordering the same one! Great product!

This water well is a must-have for any ice cream station. Very easy to install and use. It is easy to clean sanitize and maintain

We have 3 of these and they are constantly full of scoopers, but even they constantly fall in the water and you when you stick your hand down in there to get it , your hand with glove is soaked from fishing around. Also, the rubber around the edges barely stays on. I like the, but I wish they sold a divider that worked, but I will buy the one we have before I can go another season digging around inside a full well for the scooper.

Good size and good quality. Holds enough ice cream scopes for our ice cream shop, keep in mind that is just the dipper well, hoses and drains are not included.

Great for our ice cream shop. Have continued to hold up well. Mounting these was a little tricky and required extra materials and some thinking.

I ordered the Nemco 77316-10A for my ice cream cooler and love it. Very easy to install, great product, good quality. I would recommend this item to anyone that needs a Dipper Well.

Dipper well is smaller than expected and the hole don't line up to be hooked on to the backside of our ice cream cabinet. We had to drill additional holes to hang it accordingly. Other than that, it works as expected.

The well is deep enough for most types of ice cream scoops ad the flow is enough to make sure the well stays circulating well.

Product arrived quickly as is a quality piece of equipment. Installation was simple... no surprises. I think it is great to be able to get so many different items from one company

we use this dip well for all our ice cream scoops and some ladles. it is surprisingly large and holds a lot. easy to clean.

We needed to have dipper sinks in our store due to health code, and this is the best kind to buy. Buy the install kit, and mount it anywhere you need to have your scoops handy. Strong welds, and good clean unit. easy install.

Works well, easy to install. Makes it easy keeping your ice cream spades or scoops clean and ready for your next customer. Easy to adjust water flow

This item has been a lifesaver on our ice cream cooler, no more running to the sink to wash each and every scoop after use.

A great dipper well that does a great job cleaning and keeping the scoops ready to dip. It mounts really easy. The dipper is very well constructed.

Highly functional dipper well. I only need one, but this workhorse takes the cake. very sturdy set-up. I definitely plan on getting more for my next store.

Great deal on this nemco ice cream dipper well. it was exactly what we were looking for. the price was right and we love this item.

I purchased this product because it was required by the Health Department, but I am so glad I have it installed. This dip well keeps our ice cream scoops clean and ready to use. Installation was quick and easy.

Great ice cream dipping well and even comes with faucet and extras needed for the installation and set up .Looks clean and neat wile being used .Good buy!

A must for your ice cream dipping cabnet. It keeps the sanitation department happy. It fit perfect on our cabinet and was easy to install.

The dipper well is a good size but a little too deep for our 4oz scoops. As such the scoops fall into the water often making for a wet hand.

Very good price, I recently went into a restaurant store and they wanted 3x the $ for this product. You may need assistance from a plumber for installation.

This is a great product at an amazing price. It was easy to install on the wall next to our ice cream dipping cabinet. We even have been able to put 4-5 ice cream scoopers at a time in there.

Works just fine. We used to this on our ice cream cart in the summertime. Good quality for the price and holds up 2 to our abuse.

If you are buying a True brand ice cream dipping cabinet DO NOT BUY THIS. This was the recommended dipping well for my True dipping cabinet and the screw holes arnt even close to fitting. Other than that it works great, just as it should. Disappointed you have to buy the scoop divider for this one when most come with it built in. But overall it works good.

I have a very small kitchen but we serve a few different flavors of hand scooped ice cream. This dipper well is build very good and its a great buy!

In our other store we purchased the 12 3/4 in dipper well. But when we needed to squeeze one into to much less space, this one did the job.

Love this little dipper well. It's sleek and clean and keeps our dippers always ready for another scoop. We may need another as we get busier. I would definitely reorder this one.

This Nemco Dipper Well is perfect size for our eight flavor ice cream cabinet. The constant water flow ensures our ice cream scoops are appropriately rinsed and ready for the next customer!

Pretty good dipping well. I tried another brand and this one was better, but i do wish it was disigned a little better. At the end of the night when you try and drain it some water still remains on the bottom and that is annoying. Over all it gets the job done though and is ok value compared to some other brands. Dont forget to get the installation kit.

Perfect little dipper well and the price here is far more affordable than other specialty suppliers! Make sure to measure the spacing of your mounting holes carefully, though. Mine did not line up with the holes for the dipper well, but it was an easy fix (we attached a bracket to make it reach).

Well technically I serve frozen custard, but this Nemco Ice Cream Dipper Well sure does the trick. I take pride in the cleanliness of my kitchens, and this dipper well helps me get the job done!

Nice Item. Works as advertised. I installed it easily and the supplied drain and gasket did not leak. I can fit two scoops and one spade in it.