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Due to a manufacturer's price increase, this price will increase by 2.00% on 01/15/25

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Product Overview

  • Makes up to 57 lb. of ice per day; stores up to 31 lb.
  • Dice cube style ice
  • Front air intake and exhaust
  • Easy-access door slides up and out of the way
  • 115V
UPC Code:UDE0065A-161B

Keep up with demand for ice with the help of this Manitowoc UDE0065A NEO 19 11/16" air cooled undercounter dice cube ice machine with 31 lb. bin!

This Manitowoc UDE0065A NEO ice machine is the perfect ice production and storage solution for conference rooms, break rooms, or stadium luxury boxes. This machine is capable of producing up to 57 lb. of ice per day while storing up to 31 lb. at a time. The air-cooled design uses less water than water-cooled units and the self-contained refrigeration system makes installation more convenient. The machine's compact undercounter design allows it to be kept out of the way while still providing quick and easy access to ice storage. This model can fit in standard cabinet cutouts or be used as a stand-alone unit. It requires a 115V electrical connection for operation.

  • NSF Listed

    NSF Listed

    This item has been certified by NSF International to meet applicable product standards on public safety, health, and / or the environment.

  • UL Listed, US & Canada

    UL Listed, US & Canada

    This product has been certified by the Underwriters Laboratories (UL) to meet applicable safety standards required for use in the United States and Canada.

  • CE Listed

    CE Listed

    This product complies with the standards imposed by Conformance European (CE).

  • 5-15P

    5-15P

    This unit comes with a NEMA 5-15P plug.

  • 3/8" Water Connection

    3/8" Water Connection

    This unit comes with a 3/8" water connection for water supply.

Dice Cube Ice

This ice machine produces crystal-clear dice cube ice, a traditional shaped cube perfect for cocktails and other common applications. A slide-in door makes it easy to access and unload ice from the bin.

Stability and Durability

This ice machine can be conveniently stowed under a counter space of average height, allowing you to minimize your floor storage footprint and keeping the unit accessible and out of the way. Elevated 6" from the floor on 4 sturdy black legs, the unit remains stable and stationary at the proper elevation to satisfy health regulations. Its durable stainless steel exterior paneling provides a sleek contemporary look and is sure to provide long-lasting use in your commercial establishment.

Ice for All Your Needs

This machine is capable of producing enough ice to allow you to maintain a steady supply available for cocktails and a variety of other low-volume applications.

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Compare to Other Products

Overall Dimensions:
Width:
22 3/8 Inches
Depth:
19 11/16 Inches
Height:
36 Inches
Bin Storage Capacity:
31 lb.

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Warranty Info

RESIDENTIAL USERS: Vendor assumes no liability for parts or labor coverage for component failure or other damages resulting from installation in non-commercial or residential applications. Your warranty will be voided if installed in non-commercial or residential applications. PLEASE NOTE: Parts carry a 90 day limited warranty.

Equivalent Items

Manitowoc Ice QM-30A (Formerly)

Customer Reviews

3.5

Rated 3.5 out of 5 stars

13 Customer Reviews

6 reviews rated this 5 out of 5 stars.

3 reviews rated this 4 out of 5 stars.

0 reviews rated this 3 out of 5 stars.

0 reviews rated this 2 out of 5 stars.

4 reviews rated this 1 out of 5 stars.

Customers Say

Customers have mixed experiences with this ice machine, noting both satisfaction and disappointment in its performance and customer service. Some praise its compact size, ease of installation, and ice production, while others report issues with ice quantity, machine functionality, and service responsiveness. Opinions on value and reliability vary, highlighting diverse user experiences.

  • ice
  • machine
  • great
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  • nice
  • shift
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  • appliance
  • buyer
  • different

This AI-generated summary was created from real customer reviews

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Kari C.

Posted on 03/27/2023

Verified Purchase

Buyer Beware! We had issues with this ice machine from the minute it arrived under or uncharged. Had to open a warranty ticket with Manitwoc and it took months and 3 different subpar machines before they finally just took it back and offered a refund (that I have not yet received 4 months later). After being told for months that the issue was with us, I finally got a confirmation that we received a bad batch of machines. We replaced for a different machine for 1/4 of the cost and it has been working perfectly. The ice was so fragile from this machine, I could crush it with my fingers. It melted immediately in a cup with an liquid, even cold water. Would not recommend. Manitwoc customer service has been difficult to work with and we have been patient and understanding during the 6 month ordeal. Once the refund that has been promised is in hand, I will update review.

2 out of 2 found this review helpful

We appreciate your review, Kari. We wish this product would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Meat N.

Posted on 08/09/2022

Verified Purchase

I would say buyer beware. We have purchased thousands and thousands of dollars from Webstaurant store and this last purchase is really making us reconsider ever buying any sort of appliance from them again. The problem we are having is, this machine which was installed perfectly by a professional is supposed to produce up to 57lbs of ice per day, it produces 15 lbs at best. Not enough. We called webstaurant store and said "hey guys, this machine isn't up to what your product description says, we would like to return it". They said "oh, well it must be in its original packaging and un-used.", otherwise you got to pay a re-stocking fee and additional fees for return. So wait, you sell me a machine that's supposed to produce UP to 57lbs per day and produces 15 lbs? How could we tell that if we don't test it? Very sub-par service. We Read More

1 out of 2 found this review helpful

Thank you for your review. We're sorry this machine isn't working out for you and hope the warranty process goes smoothly. You are correct that once a unit is used, any issues with functionality are handled under warranty by the manufacturer. Your unit has a 3-year warranty and 5-year compressor warranty, so it is still covered and working directly with Manitowoc is the most efficient way to have any potential defects fixed at no cost to you. Sometimes, what looks like production issues with an ice machine are not defects, but the result of environmental factors. If your 57lb/day unit were working perfectly in an ideal setting, it would only make about 2lbs of ice an hour and can hold max. 31lbs of ice. That "ideal" setting is, per the spec sheet on the product page, 70 degrees ambient air temp and 50 degrees water temp. On average, the tap water inlet temperature near you in Miami is in the mid-70s, which would put hourly ice production beneath 2lbs/hour for a total of less than 16lbs of ice per shift. This is why we recommend this unit for places like a company break room rather than food service. When it comes to ice machines, sizing up is always a good idea.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Erik G.

Posted on 12/17/2023

Verified Purchase

Arrived with front door damaged, but webrestaurant worked with me and provided a discount. Makes nice ice, but never stops making ice when full. Now the ice bin is full of water. I was considering one of the Chinese ice machines on other sites for a lot less, looks like that is what I got but paid a lot more. Bought Hoshizaki in the past, should have stuck with them.

Thank you for your review, Erik! We are sorry this product has not worked well for you. Action has been taken to remedy this. Please reach out to our Customer Solutions team if you have any questions!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Bryan J.

Posted on 09/07/2023

Verified Purchase

I am now on my second ice machine from Manitowoc. I still have not been able to make it yet, because they have both been broken. Having said that web restaurant has been great. These units are absolutely horrible though run don’t walk away from anything that this company Maggs

Thank you for your review, Bryan! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Josh V.

Posted on 04/21/2021

Verified Purchase

Was easy to set up. Not sure if it stores as much ice as indicated or makes as much as it claims. Mine is not used in a service industry where I need constant ice so it works for me.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Nolberto B. from Picolo Paradiso Llc/La Forchetta

Posted on 10/01/2019

Verified Purchase

we are super happy with our new ice maker, nice very compact can fit anywhere, super fast, easy to install, definitely will recommend this item.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Ac N. from MDC

Posted on 08/19/2017

Great addition to our kitchen. Makes ice in no time. Does not use alot of room and keeps down the worry of not having ice on hand.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Cathy H. from Hawkeyes Inc

Posted on 10/30/2016

I am totally impressed with this company and how they worked through issues I had with my initial delivery on my ice machine. It was damaged and within 24 hrs they had informed me that they were sending out a replacement. I had plumber install but it was not working correctly. Read about troubleshooting in manual and was able to make adjusting accordingly and it is now producing great ice. For my coffee shop it will be perfect and I will continue to order from this website!! Thank you

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Olena R.

Posted on 06/09/2016

Just tested my new ice machine last week. Works great, perfect match for small and medium sized restaurant. Installation takes some time, easy to clean.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Michelle D. from Sugarbelles

Posted on 09/18/2015

Purchased this ice machine and have absolutely no complaints. There have been no issues as far as performance. It could probably be a little quieter...but Im one of those people who wants something to work and not have any noise coming from it at all (you should talk to my husband about his nightmare of appliance choices in our kitchen remodel and me wanting absolutely whisper quiet appliances!). Other than that, I cannot complain. It works as it should and makes ice as advertised lol

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Elizabeth W.

Posted on 08/27/2015

I needed an ice machine that was low enough and slim enough to fit under my counter, so even if this machine had been awful, I still probably would have purchased it. That being said, it does the work just fine - I'm happy with the ice levels, though sometimes the ice can look a little melted. It does not come with an exterior scoop holster, and storing the scoops in the bin is frowned upon (or downright illegal, I'm not sure which) so that's something to consider as well.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Donna T.

Posted on 08/27/2014

Product arrived promptly, was packaged well for shipment. The third party shipper followed delivery instructions so there was no damage to the unit. Am happy with the purchase.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Michonda W. from Weber Catering

Posted on 09/23/2013

This is a nice new ice machine for us. It makes about 6 bags of ice per work shift. We bag the morning of a shift, during a shift and the end of the shift thru the week to have a nice supply for hot summer events. See pic attached of one of our drink containers with this lovely ice in it!

Customer Photos & Videos