Verified Purchase
Not sure if I want to rate this product yet. The driver did not deliver the day he was supposed to and listed on the tracking as delivered and store was closed and that was a straight out lie, we were sitting in the store waiting on the driver. Driver had instructions to call customer and did not call. I Called the company, and they blamed the driver, and the driver has nothing to do with the company, but these are the people they used to deliver the product to me on time. Excellent customer service is my number one pet pee and to tell me one thing and do something else is not good. I had a deadline to meet and did not meet it because of the poor customer service. Just take responsibility for the product not getting to the customer and make it right. This was my first time purchasing from this company and will be my last.
0 out of 1 found this review helpful
We appreciate your review, Valarie. Our Customer Solutions team will remain in contact with you about this.