Excellence HFF-8HC 54" Flip Lid Ice Cream Dipping Cabinet

We bought this dipping cabinet for our new store. Once our electrician finished the wiring we plugged it in, only to find it would always trip the breaker. When we contacted Webstaurantstore.com about the issue, they said the our purchase date was beyond the amount of time they could do anything about it and now it's a warranty issue with the manufacture. We've tried to contact Excellence, but get no response. We hired a repair man on our own, and he found the fan motor was melted. This was supposed to be a brand new unit. We couldn't even run it because it would trip the breaker. We received it with a melted fan motor. And the cost of getting the parts replaced and the labor to get it working fell on us. We do NOT recommend this unit or anything from Excellence.

We've been using this ice cream cabinet for a half a year now. Works really well. It fits 7 buckets with ice cream plus some space for frozen fruits.

we purchased two of these units, have had one thermostat replaced and have an internal electrical problem on another that is unfixable and keeps tripping gfi plugs. Construction not nearly as solid as some others, we gave it a try because of the increased capacity but not worth the headache.....sorry

I purchased this freezer to replace my Nelson B2. I was going to buy another for much more when I came across this item. I compared specs to specs and each was comparable to the other. When we received it and started using it, the freezer didn't appear to be running right. Contacted the Webstaurant store and the manufacturer contacted me asap and sent a repair guy out within 24 hours. Turned out there was tape on the fan blade for shipping that we didn't remove. LOL. This freezer has run like a champ ever since and I will be purchasing a second one shortly. Great service, prompt delivery, competent staff.

Quality Product.

Three years running, still doing great. The casters recommended for this will need to have holes drilled to install as an fyi. The lid isn't great quality like our Master Built, but keeps it cold.

DO NOT PURCHASE THIS MACHINE! We purchased a brand new model from the Webstaraunt Store ON 2-2-16 and it was faulty from the first time we plugged it in. To ad fuel to the fire we could not be refunded for it unless we paid a 20%! restocking fee plus shipping which would've been expensive!!!! DO NOT PURCHASE!

Works well! Be careful with moving this unit around. The condenser coils are not protected well. Be careful or you could damage them. But, once it is in place, no issues.

Purchased in 2018 and its still going strong. Not one single issue.

Adding ice cream to our restaurant this year. wanted something to hold many different flavors. this one is great. and I got it for a great price plus shipping was cheaper than other online companies.

This ice cream dipping cabinet has served us quite well for the ice cream portion of our business It has not had a single issue since we plugged it in over a year ago. It's still going strong.

Great buy for my small dessert and ice cream shop. I use it to store hard batch ice cream and we also dip servings from it. It hold temperature very well.

I brought one of these units on June 19,2014,This unit has been work on by 3 different service companys,The last one that came today said it cant be fix,save yourself trouble,dont buy this brand,nothing but junk,i would give this freezer a F minus for FAILURE !!!!

We didn't realize we needed this until we purchased it and couldn't image the kitchen without it. Put wheels on it so it's easily moved around the kitchen. Defrosts fast and cleans easily. Plenty of storage even in our little kitchen.

These are perfect for fine dining restaurants who house make all of their own desserts and frozen treats. You can store plenty of ice cream in this freezer cabinet.

This is a excellent , reliable and lowest price for dipping cabinet so far it has been working great, I highly recommend buying from WEBstaurant as there costumer service is A+

this dipping ice cream freezer is a great find, stores a ton of product therostat controlled for the perfect scoop.... priced great and shipped fast