Verified Purchase
- Type:
- Chrome Trim
Chafer was every better than i expected. I am not an professional caterer just a woman who loves to host the holidays and have always wanted chafers to polish my get togethers. The chafer is heavy duty and looks very commercial. This item is not lightweight. It kept my food hot as it should. This item is heavy. I do urge anyone who is handling the the roll top to do so carefully due to the weight of the top to avoid accidents. Only compliant is the packaging. Pans arrived in a box only surrounded by a large plastic bag with no syrofoam or anything to protect it. The hood of the chafer near the handle arrived dented. I spoke to customer service who just asked for photos of the damage and upon receiving them sent out replacement covers the following day! In my opinion it was excellent customer service. Overall received several compliments on chafers and happy with my investment.Best of all no assembly required.
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