Beverage-Air SF2HC-1S Slate Series 52" Solid Door Reach-In Freezer

Much like Summer L. in the other review, we had this unit for a week when the problems started. Same issue, coils frozen up. Service tech came out, spent all day working on the unit, was told sensors were in the wrong place and he would have to move them. Then was told by Beverage Air that they would need to be replaced. Beverage air then asked the tech to figure out which sensors they were, so the tech asked why as the manufacturer they wouldn't know what sensors were used, the Beverage Air tech said to him "what do you care, we are paying you aren't we?" On the return trip with new sensors that didn't have long enough leads, Beverage Air instructed the on site tech to splice some wire together to make it long enough (remember, this unit only ran for a Read More

Think twice before making this major of a purchase. We made this purchase in January, 2020 and have had to have repairmen out three times because of the need for refrigerant and now the coils are freezing up according to the repairman at his last visit. Also, shipping gave us the run around for nearly 2 weeks because they did not want to deliver it by truck with a lift gate. Even though we paid the extra for lift gate delivery. Thank heavens our maitenance man is in the hall daily so he can catch tha alarm each time it has gone off. Just think twice before making a major purchase such as this from Webstaurant.

I only gave one star because zero wasn’t an option. I bought this freezer and it never worked. They wouldn’t send a new one. Just sent a repair guy who said “they don’t make ‘em like they used to,”. He ordered a part and said it was missing from the freezer. That was in November. Still haven’t heard a word. I need this for my business and ordered an insane amount of products. I’ve been down a freezer since opening my store. Not impressed would not buy.

Received last week. Plugged in. Doesnt work.

I really like the sleek look of this reach in freezer. it is very roomy and looks very professional. I did have some issues with the alarm going off constantly and had to have a tech come out and look at it. when I initially called customer service, they told me to reset the temperature but there was no temp display so they sent out a tech. come to find out, you have to take the panel off to get to the settings control. it worked out and I am very pleased with this freezer.