Avantco SS-1R-HC 29" Stainless Steel Solid Door Reach-In Refrigerator

I wouldn't even rate this one start if I could. I loved the size since I have a small kitchen, but after only having it for 15 months, it stopped holding the correct temp. It was out of warranty, and Avantco was awful about that, the service program we were referred to was terrible (aside from the technician himself, he was great). Turns out, it's a propane leak, which apparently happens often in these. The cost to fix is as much as I paid for it, so it looks like I'll be purchasing a new refrigerator that ISN'T Avantco. Very disappointed that a brand new refrigerator is broken within 15 months of use and that there's no warranty and the customer service on it is atrocious. Don't recommend.

DO NOT BUY THIS! Save yourself $$$ and inventory and headache, buy something from Beverage Air or similar. I purchased several Avantco units over the years: 2 lowboys, and a tallboy Freezer and a tallboy fridge. I have had to service these units in one way or another over the years, because they all start malfunctioning after 2 yrs. From failed circuits to leaking refrigerant, I have had all kinds of issues with this brand over the years. As a business owner to other business owners, I advise you to spend an extra grand or two for a better quality fridge/freezer. Each visit by a repairman cost me $350-500. That adds up over the last several years, not to mention the loss in inventory, especially for the freezer. I am not trying to be rude and trash this product, but you will ultimately save headache and $$$ buying a Read More

I am very disappointed with this Avantco refrigerator due to the fact the compressor has failed in less than 16 months after installation. The unit that I had previously lasted for about 18 years before I had to replace it. I did replace fan motors and recharge the coolant over those years but the compressor never failed. I am glad to have the 5-year warranty on the compressor but didn't expect to use it so soon. Makes we worried about the future.

A lot of issues with this refrigerator, thankfully they were resolved but it did cause unnecessary stress. I also wish I would have know about the temperature range before purchasing. For example if you set your refrigerator to 33 degrees it will stay at 39.9 because there is a 7 degree range.

Nice unit.... but.... it is still a single space with no barrier between the upper and lower sections. Also the shelf support brackets that hold the shelf rails are no the same length front and back so the bottom 3 shelf positions on the back support don't have a corresponding front support location. It really limits the options for the storage of smaller items.

Like many others in the review section, my unit has also had compressor failure within the first 2 years. A commercial refrigeration service company established that the parts are still under warrantee. However, when they ordered them, they are on back order with no idea when they would be available. I have now been without the only source of commercial refrigeration we had. Granted, we’re a smaller operation…but without the ability to hold briskets prior to smoking, we’ve lost thousands of dollars because we cannot cook the volume without the holding capacity. We’re still trying to get the status of the parts and have no idea when it will be operational...losing money every day.

We were very happy to get this refrigerator. It fit just where we wanted it. Easy to set up. Easy to clean. It did come with a good size dent in the side, but that does not affect the operation at all. Shelves are nice and strong. Caution - does shuts tight and seals tight. Can be a little hard to open. Would buy again.

This cooler worked great until it we had it for 14 months (2 months past warranty). It stopped holding the correct temperature. It has been a headache trying to get in touch with the company that handles the warranty in the case that it is the compressor (which has a 5 year warranty). There are also very few refrigeration companies in our area that are licensed to purchase the type of refrigerant needed for this cooler. After reading other reviews, it seems that these problems are the norm for this model, around the same time frame. Super disappointed with the product and even more so with the service level provided when it stopped working properly.

This refrigerator stopped cooling after 15 months, 3 months past the warranty. I had to call for service and they found the capillary tube was blocked and had to be replaced. This required the refrigerant to be evacuated and the unit to be recharged. Our total bill for the repair was over $800 because it took over 5 hours to complete. A commercial refrigerator should last longer than 15 months before needing a major repair. I have also purchased an Advantco freezer before the refrigerator stopped working. I sure hope I get better results from the freezer.

I purchased this unit in 2018. It didn't last 8 months and the compressor went out. Webstaurant sent a technician out and couldnt fix the problem. So they replaced the whole fridge. Needless to say 13 months later on the second fridge now the evaporator has gone out . Within the replacement of the second fridge, I purchased 2 more of the same fridges to go into my mobile food trailer. I have contacted Webstaurant and they will not stand behind the unit due to it has gone out of warranty of 1 month expired past the due date of warranty. So needless to say It is gonna cost me$1700 to repair, These fridges as far as I am concerned are a piece of junk. I wouldn't purchase or will not be purchasing any more of these units from them. I am building more food trucks , but will buy my equipment name brand and from someone else.

As a small business owner I am extremely disappointed with this unit and the company as a whole. I purchased a refrigerator and after 13 months the evap coil started to leak propane refrigerant which is a FIRE HAZARD. I called to have the unit serviced under warranty and they told me callously that i missed the cut off by less than one month. Also, the part is back ordered 3-4 months, so even if i wanted to have it fixed outside of warranty it will be 3-4 months and an estimated. I have been a longtime Webstaraunt customer but this has made me shop elsewhere. Please be wary of Avantco products. It seems as if they are meant to only work for the warranty period. then POOF.

Great delivery and easy setup. Keeps the correct temp.

great quality, servers love it

Experienced the same failure mode described in the other poor reviews. In service for 23 months and the refrigerator will no longer maintain temperature. I would not recommend the Avantco brand or purchase another Avantco product again.

You get what you pay for. I will never try another Avantco product again. We purchased a freezer and refrigerator at the same time. The compressor went out in the freezer after about 6 months. The parts were going to be on back order for months and it would have ended up costing as much to repair it as to replace it. Now the fridge fan motor and compressor have gone out. Granted the fridge has lasted for 3 years, but it is not worth the cost to repair it. I guess I'm old school and expect appliances to last several years.

We have two of these fridges unfortunately. Both of them stopped holding temps right after they were out of warranty at about the 14-15 month mark. Now they both need to have someone come service them every 6-8 months to recharge them. Really a horrible product. A commercial fridge shouldn't be less reliable than a residential fridge. Really disappointed with these, very poorly made. I would hope this manufacturer would see these reviews and make the necessary changes, but at this point we will never buy an Avantco again. We have already been purchasing other fridges as our business is growing and have had a much better experience.

Decent fridge but hinges break.. don't buy

We use this to store our bar inventory. Keeps everything nice and cold. Also like the temperature shown at the top right corner.

We bought one of these and it’s worked great from day 1!!!!! It was easy to uncrate and set up and it’s been 36 degrees from the minute it cooled off until now

Refrigerator only lasted 2 years. The Sealed system leaked Freon Very $$$$ fix if fixable at all.

Very good refrigerator. Love the dutch doors. This sit's next to our pizza oven and our one door could not keep cool with sitting next to the oven. This is a great fridge.

We are a small seasonal business. Only open about 5 months per year. Fridge worked fine for the first 2 summers. We started it up this year and it worked for about a week and now won't stay cold. Avantco has no recommended service providers near me and so far everyone I have called does not work on R290 units.

Fantastic Fridge - I have 3 of them, they all work great , good magnets on the doors and very easy to clean. For the price - the product cannot be beat.

This replace a a much smaller freezer. helps out so much having the extra room. Delivered very fast no problem so far been a few years now

This fridge has great storage capacity for relatively small footprint that it has. We don't have a lot of space for over sized fridges, so this works perfectly. It is easy to clean and holds temperature well.

Having a startup cafe, we needed all equipment for our cafe and this one is just right. It works for what we need. We purchased 2.

I really like the two door disgn of this fridge. It helps keep things organized and it looks really nice too. I would recommended to any one!

This refrigerator is AMAZING! So easy to clean, stock ingredients, get parts for it, add shelving - legitimately such a great investment! We have a 400 square foot location and needed a fridge that was not too wide and taller to compensate - this was the one!

Excellent product. Quick cooling, heavy duty construction, super quiet. Will be replacing our older refrigerators with Avantco products. Our Maintenance team loves the bottom mount compressors and coils.

This reach in is very durable. We use it to store our milk in. It keep the product at the temp we need it at.

Great fridge and looks amazing, except the dent. They did give me a discount for the dent. Holds temp perfect and holds a lot of product.

The price is so good, and the shipment is very fast. But it was very hard to take off from the pallet. The quality is very good too.