• Rethermalize soups, sauces, and more
  • Includes (3) insets, adapter plate, (3) hinged covers, and (3) ladles
  • Fiber-reinforced, self-insulating resin well
  • Two heating elements for even heat distribution
  • Holds 4 1/3 size food pans (sold separately)
  • 120V, 1600W

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Vollrath Cayenne Warmers

Vollrath Cayenne Warmers

Welcome to Vollrath University. I’m Chef Rich, and today we’re here to talk to you about the Vollrath direct contact heating system. The direct contact heating system is just that. It’s a system that its components work together to create a high-efficiency warmer. Here you can see the two components that make up the direct contact heating system. First we have the self-insulating thermal set well, and we also have the high-efficiency cast-in heating element. Again these two components together allow the Vollrath 700 watt warmer to meet the same performance criteria as much higher wattage units. These two items again, and because of the efficiency of when the water is in direct contact with the heating element, rather than heating through the bottom of the well, allows the most efficient heat transfer into the water. Now let’s compare one version of a traditional well and show some of the inefficiencies that these can have. As you can see in this version, the heating element is not located inside of the well. It’s actually located underneath the well. And as you can see in this manufacturer’s design, there’s actually about a 1/2" gap between the bottom of the well and the heating element. As you can see this is very inefficient. It’s much more efficient to have that heating element in actual contact with the water than it is to heat through this gap. A lot of heat is actually lost in this design, so much so, that this manufacturer has had to put these vents in the sides of the warmer to allow that excess heat to escape. So now we’ve shown you the direct contact heating system, but what does it mean? Because we’re more efficient at transferring energy into the water that means that we can use a 700 watt element where a lot of the competitor units need 1200 or more to perform the same task. Because of the inefficiencies of the element design, and how efficient our design is, again that 700 watt element can be used. Where that’s important is that we can put 700 watts in three of those units on your standard 120 volt, 20 amp circuit, whereas our competitive units one or possibly two units is maxing out that circuit. So it’s a much more efficient design. The direct contact heating system is available on 7 and 11 quart round warmers, full size countertop warmers, and is also featured in our line of serve well and affordable portable serving lines.

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Learn all the great benefits of Vollrath’s direct contact heating system. Their food warmers are great for a variety of applications, so check out this video for more details!

Width 13 3/4 Inches
Depth 28 3/4 Inches
Height 13 1/4 Inches
Amps 13.3 Amps
Hertz 60
Phase 1
Voltage 120 Volts
Wattage 1,600 Watts
Capacity 21 qt.
Capacity per Compartment 7 qt.
Color Silver
Control Type Dial
Cover Type Hinged
Inset Included Yes
Installation Type Countertop
Made in America Yes
NSF Listed Yes
Number of Compartments 3
Power Type Electric
Style Rethermalizers
Temperature 150 Degrees F

Customer questions about this product

Do I need to add water to this warmer to use it?
Yes, you do. We do not recommend running warmers like these without water, as you will run the risk of burning out your element or scorching your food.
What is the difference between the direct contact heating system and other warmer heating systems?
Direct contact heating encourages more efficient heat transfer because the heating element is in direct contact with the water in the well. This type of heating not only saves energy, but eliminates the need for vents to be cut into the sides of the warmer for excess heat to escape. However, many warmers on the market have the heating element located beneath the well, which causes heat to be lost into the sides and bottom of the unit and vents must be cut into the sides of the warmer to allow this excess heat to escape.
What is a rethermalizer / rethermalization?
Rethermalization is the process by which pre-cooked, chilled or frozen food is brought to serving temperatures safely and efficiently. Rethermalizers are not meant to cook raw food, but they can act as a food warmer to keep food hot for extended periods of time after bringing it up to the proper temperature. It's important to note that not all food warmers are capable of rethermalization.
Ask your own question!


The versatile Vollrath 72788 4/3 size countertop rethermalizer is designed to take a container of cooked food from chilled to food safe holding temperatures in less than 90 minutes! With two heating elements and a thermostatic control, this rethermalizer can be set to precise temperatures for an even distribution of heat. This convenient package includes three 7 qt. stainless steel insets (78184), a three compartment adapter plate (19188), three hinged covers (947488), and three black handle one-piece ladles (4980420) so you'll have everything you need to serve a variety of delicious soups or sides. Alternatively, its well can hold up to four 1/3 size food pans up to 6" deep (sold separately). Its fiber-reinforced, self-insulating resin well provides maximum energy efficiency and is easy to clean.

- Holds (4) 1/3 size food pans up to 6" deep (sold separately), or (3) 7 qt. insets (included)

- Twin 800W heating elements for rethermalization and fast recovery; non-stick coating prevents scale buildup

- Low water indicator light

- Wide no drip lip returns excess condensation to well

- (3) Insets, adapter plate, (3) hinged covers, (3) ladles included

- 120V; 1600W; 6' cord

Overall Dimensions:
Left to Right: 13 3/4"
Front to Back: 28 3/4"
Height: 13 1/4"

  • NSF Listed

    NSF Listed

    This item meets the standards imposed by NSF International, which focuses on public safety, health, and the environment.

  • UL US & Canada

    UL US & Canada

    This item has been tested and meets safety standards imposed by the Underwriters Laboratories (UL) for use in the United States of America and Canada.

  • Made in America

    Made in America

    This item was made in the United States of America.

  • 5-15P


    This unit comes with a NEMA 5-15P plug.

Customer Reviews

  • Overall User Rating: Vollrath 72788 Heat 'N Serve 4/3 Size Countertop Rethermalizer Package - 120V, 1600W

    4.0 stars from 3 reviews


    People Talk About:

    soups longer warmer warmers before great Vollrath long life lasting

    the heat n serve package is great for soups. it cooks the frozen soups and keeps them warm all day. I would recommend this item

    Posted on

    We ordered this Vollrath Rethermalizer and it shorted out before the year was out...was great before it broke though. Maybe it was just the one we had but I expected a longer life.

    Posted on

    If you need extra warmers for sauces or soups, this product is for you! Durable and long lasting, this warmer from Vollrath will last for years!

    Posted on

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