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Product Overview

  • Independent, thermostatic controls
  • Accommodates (2) 7 qt. insets
  • Timing feature for fast preheating
  • Durable stainless steel exterior
  • Includes non-skid feet
  • 120V, 1400W
UPC Code:029419376698
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Vollrath 72028 Specs

Shipping Weight
23.8 lb.
23 Inches
13 1/2 Inches
11 1/2 Inches
11.7 Amps
60 Hertz
1 Phase
120 Volts
1,400 Watts
Capacity per Compartment
7 qt.
Control Type
Made in America

NSF Listed

Number of Compartments
2 Compartments
Plug Type
NEMA 5-15P
Preheat Time
15 Minutes
Temperature Control


Customer questions about this product

Do I need to add water to this warmer to use it?
Yes, you do. We do not recommend running warmers like these without water, as you will run the risk of burning out your element or scorching your food.
What is the difference between the direct contact heating system and other warmer heating systems?
Direct contact heating encourages more efficient heat transfer because the heating element is in direct contact with the water in the well. This type of heating not only saves energy, but eliminates the need for vents to be cut into the sides of the warmer for excess heat to escape. However, many warmers on the market have the heating element located beneath the well, which causes heat to be lost into the sides and bottom of the unit and vents must be cut into the sides of the warmer to allow this excess heat to escape.
Ask your own question!

Vollrath 72028 Details

The Vollrath 72028 Cayenne twin well 7 qt. countertop rethermalizer features a dual independent timer system for fast, easy preheating of each 7 qt. well. Just set the timer and walk away! Each well's heating element will run at high for the preset amount of time. Once the timer reaches zero, the preheating stage stops and you can set each well to your desired holding temperature using the warmer's independent thermostatic controls.

The Vollrath 72028 Cayenne countertop food warmer can accommodate two, 7 qt. insets, giving you the ability to serve various soups with different holding temperature requirements at your buffet, concession stand or restaurant. Its durable stainless steel exterior provides lasting protection and easy cleaning. Plus, it features non-skid feet for additional stability and safety. The Vollrath 72028 Cayenne twin 7 qt. countertop warmer comes with a cord and requires a 120V electrical connection.

Overall Dimensions:
Left to Right: 23"
Front to Back: 13 1/2"
Height: 11 1/2"

  • 5-15P


    This unit comes with a NEMA 5-15P plug.

  • Made in America

    Made in America

    This item was made in the United States of America.

  • UL US & Canada

    UL US & Canada

    This item has been tested and meets safety standards imposed by the Underwriters Laboratories (UL) for use in the United States of America and Canada.

  • NSF Listed

    NSF Listed

    This item meets the standards imposed by NSF International, which focuses on public safety, health, and the environment.

Resources and Downloads for
Vollrath 72028

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Warranty Info

RESIDENTIAL USERS: Vendor assumes no liability for parts or labor coverage for component failure or other damages resulting from installation in non-commercial or residential applications. Your warranty will be voided if installed in non-commercial or residential applications.

Overall User Rating

Replace Heading Here

3.8 stars from 4 reviews


2 reviews rated this 5 out of 5 stars.

0 reviews rated this 4 out of 5 stars.

1 reviews rated this 3 out of 5 stars.

1 reviews rated this 2 out of 5 stars.

0 reviews rated this 1 out of 5 stars.

Frequently Mentioned

  • soup
  • warmer
  • water
  • caramel
  • great
  • nice
  • refill
  • small
  • years
  • 7qt

Customer Reviews


We have one heating element burned out and one timer not functioning in just under 3 years old. Also the water evaporates quickly so employees have to constantly refill the small wells. Not the best use of funds if you're looking for longevity or ease of use.

David R. from The Downtown Farm Stand LLC on 05/20/2019

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

WebstaurantStore Customer Solutions

Nice massive countertop warmer. We use this to heat up our caramel for our caramel apples. It's been going strong for 3 years now. No complaints.

Andrew H. on 03/20/2019

Great choice to use one at a time or both at the same time. Keeps food hot with no problem. If you set the temp at max for more than 60 min, you need to make sure to refill the water well sice the water well inside is too small.


Great soup warmer. It easily accepts 7qt soup pots and does an excellent job of keeping the soup warm. Looks nice and has an easy to clean exterior.

Jacob L. from NFI on 06/24/2013

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