Does free shipping apply to this Turbo Air item if I am shipping it to a residential address?
No. The manufacturer charges an $80 fee for non-straight truck deliveries and a $100 fee for straight truck deliveries to a residential address. Please contact our Customer Solutions team prior to placing your order if you have any questions.
How do I know if this unit will fit under or match the height of my ADA-height counter?
Many manufacturers offer their refrigeration equipment in several different height options to best meet your needs. Here's a breakdown of how we classify these different heights:
Counter Height: Work surface is more than 34" high; standard-height unit.
ADA Height: Work surface height is 34" or less; complies with ADA regulations.
Low Profile: Work surface height is less than 32"; designed to fit under most ADA-height counters.
If the unit you are purchasing does not have a flat top, such as a worktop or sandwich/salad prep table, it may affect whether or not it will align with certain countertops. To ensure that the product will meet your needs, please reference the product's literature and specifications.
How do I know which Turbo Air unit I will receive?
Depending on your location, you may receive a model slightly different from what is shown, and specs may vary. For example, you may see “N” or “N6” at the end of the model number. To confirm which unit you will receive, please contact one of our customer solutions specialists.
I haven’t heard of R-290, R-600a, R-513a, or R-448A refrigerant before. What is it?
R-290 (also known as high purity propane or CARE 40) and R-600a (also known as refrigerant grade Isobutane or CARE 10) are hydrocarbon refrigerants. R513a (also known as Opteon XP10) and R-448A (also known as Solstice N40) are HFO (hydrofluoroolefin) refrigerants. They are being used by some manufacturers in response to the EPA’s Significant New Alternatives Policy (SNAP) Program.
My unit has an “-N” or “-N6” at the end of it, what does that mean?
-N means that the unit is R-290, and -N6 means the unit is R-600. The function of the unit is the same, this will mainly affect serviceability.
What kinds of pans can I use in my refrigerated prep table?
While various configurations combining traditional 1/3 size, 1/6 size, and other food pan sizes are possible, it's important to refer to your equipment's Specification Sheet and/or Owner's Manual to see what pan sizes and configurations are recommended. Certain accessories may be needed in order to use pans of a different size than what is recommended. It is also important to note that mixing and matching pans from different manufacturers may result in the pans not fitting properly.