Town 57130 60 Cup (30 Cup Raw) Stainless Steel Electronic Rice Cooker / Warmer - 120V

This is the worst experience I've ever had with a rice cooker. They sent it and it didn't work. Lights came on but didn't cook the rice. I've been in sushi for 10 years so it's not like I don't know how to make rice. The first time we had to lose an hours worth of business because this POS didn't cook. I tell webstaurant, they tell me to call the manufacturer, so I did. They try and say they have to prove that I'm not lying to them and tell me that they have to receive the unit and test it. Which at this point I'm mad because not only are we out of a rice cooker and it cost us an hour of business but I would have to wait at minimum a week for them to receive, evaluate and send it Read More

Avoid this item. Customer service blamed the us for the improper heat distribution of the coil. There was no support or help from them at all. We ended up purchasing a cheaper Avantco Rice cooker and coudnt be happier!

I would give this negative stars if it was an option. Zero stars for the product, moving to negative for the honestly useless customer service I received from the manufacturer. I am a fine dining chef of 29 years and this unit never worked right from the beginning. The main defect is that it turns to warm prematurely and requires constant attention to prevent this from happening. I contacted the manufacturer soon after purchase and was told I would have to send it to them (at my expense) and they would put it through tests to see if it was defective. I bought it to use. To make rice. Now. Every DAY! Having tried on and off to use this thing for over a year. I give up. If you buy, you might get one that works. If not don't expect any help. Run away.

Solid rice cooker. It has good quality and it is easy to use. The capacity is good and the cooking process is pretty fast. It will take ~45 minutes to cook the rice. If you are looking for a reliable cooker, this is it.

This rice cooker is amazing; my sushi rice comes from heaven when cooked in it. It is durable and easy to clean. It’s a bit expensive but worth it.

So far so good and we hope it will be good like this for a long time ,it is working well and looks nice ,We are happy about it

this is a great rice machine I've done about 32 cups of rice in it at a time its a little packed but it works fine love this thing to death. wish i could use it more.

Expensive but well worth the money! Nothing can perfect sticky rice like this rice cooker. In fact, I don't even trust myself with a pot anymore. Rice cookers can get the job done every time.

Although more expensive than other rice cookers, you definitely get what you pay for here. Rice is perfectly cooked and I like that I can turn off warming function without unplugging the cord.