Workmanship issues. Damaged products.
This is the third attempt at receiving a product from distributer Omcan. This last shipment was guaranteed to have been opened, inspected, and free of workmanship errors and damage. Wrong.
Workmanship:
Fitment with spring on nylon driver is too tight.
Chrome-Plating over sharp, unground welds in the hopper - I suspect these will eventually delaminate at these spots. (The metals under chrome plating are usually not food-safe).
Damage:
The motor housing on all three shipped products has deep, large gouges that can only come from something large and heavy.
Scratches on plastic housing.
Metal parts are burred, sharp, and need to be sanded down. Please see photos.
Shipping:
Product comes in product box with one sheet of bubble wrap and one mylar bag. Literally metal touches bare metal.
The distributer Omcan is not taking this seriously. Extremely frustrated.
Thank you for the review, Jason! We really do apologize for the inconvenience this tomato mill has caused you. We will be in contact with you about this and have credited the cost of the unit to your account.
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