Scratch and Dent Avantco GDC-49F-HC 53" White Customizable Swing Glass Door Merchandiser Freezer with LED Lighting

I think that over a period of time I have purchased about 3 of these. The AVANTCO brand is pure garbage. All of these merchandsers have broken down. It is usually the control panel that goes bad. I have had other brands and they have lasted for years. If you are going to sell you own brand - ensure that the manufacturer gives you something that will work beyond 2 years. I am so angry - because the last one was purchased sometime in 2020 or 2021 - and now that has stopped working. Garbage

We are about to open our shop for the first time, we order on time and freezer is NOT working properly. Not good in a saturday after hours and we can't comunicate. Very dissapointed!

I got one freezer the 53" one and it came damaged and makes an annoying and irritating noise when it kicks in, got nothing but runaround from the webrestaurant to the kitchen warranty guys, who is suppose to look out for the warranty but they bailed on me with zero response.

So far so good. Pulled down to 0 in no time. Only problem is it is very tall I should have measured first. Had to put it somewhere else. it is very large.

This company is no good to do business. I bought this in Jun 2023 since today i.e. Feb 2025 2 times there is an issue. 1st time motor for the compressor fan and 2nd time making different noise. I still don't know what is the problem. Luckily I purchased extended warranty so may be it will be covered. Let's see. But do not buy this product.

I purchased in either July or August 2023. Started using it in September 2023 when I opened my bakery. Now February 2025 just 16 months after being in use it makes these horrible sounds like loud screeches. I have followed the cleaning directions and maintenance to a T. This stores our frozen product for customers to purchase from. What a disappointment!

I purchased this freezer 6/2023 and the R290 has leaked out. The cost to repair the unit is almost the same as to buy a new one,NEVER AGAIN, what a piece of junk, shame on Webstraunt for selling such a poor quality.

We received the freezer in July 2023 and it worked great. We purchased it because of the cost as we are a nonprofit that provides food to our community. In June 2025, the freezer started making a high pitched noise. We had the freezer serviced and were told it needed a new top fan motor. While waiting for the part the freezer stopped working altogether and we lost all our meat. They came today 7/1/2025 to replace the top fan motor and when the freezer started again, it started making a different noise. We cannot run the freezer because the bottom fan motor needs to be replaced. Now the cost to repair is almost as much as what we paid. We will never purchase this brand again.

I’ve had this freezer for less than a year. Tonight we came in after hours and noticed an electrical burning smell in our lobby. After having the fire department come out due to concerns of not being able to locate the source, it was determined to be this freezer. Stay away from this freezer, we should have been cautious after reading the poor reviews but needed something budget friendly. Prior to this issue, we also noticed moisture building inside the glass forts that we are unable to remove. Horrible purchase, BUYER BEWARE!

10 months before it broke down with a loud wine and rumble. Trust the reviews, this is a fancy looking garbage bin.

Works good

Good product for the price. Door need to be replaced and within 15 days it was done with no questions