Scratch and Dent Avantco HPI-1836 Full Size Insulated Heated Holding / Proofing Cabinet with Clear Door - 120V

BUY THE EXTENDED WARRANTY! This product is great... when it works...So far we have had to replace the power module twice within a year. So thankful we got the warranty because trends tell me we'll be needing it in the future. The product functions as promised, but for something that costs this much I would have expected it to last longer.

We were very excited about getting this proof box. We tried to use it 2 times and every time we tried to use it it would blow out the circuits. On one outlet it created a spark and fire shot out! Contacted the company with no help at all. We have bought a lot of products through this website and are very disappointed with their customer service. It’s a bummer to have to try to find a new company to order equipment from.

Purchased this holding to hold our food item in between serving to the require temperature cook food is to be held. This has an extra humidity control the non insulated warmer does not. I purchased both warmer and this one does a better job at holding the temperature that it's set for; however, you have to keep watch on the temperature setting at the bottom and adjust occasionally temperature tend to rise and drop depending on the food you put it it along with how often it's open.

I purchased two of them and received them two weeks ago. I had only used them ONCE and one of the proofers kept on short circuiting. I moved it all around the commercial kitchen and it kept happening. For this price? This is ridiculous. Especially since you would have to pay a restocking fee fora return IF they grant it. I tried to return this, and I'm told to contact customer service. For this price and considering that it is a new product...this shouldn't be an issue. I even bought the extended warranty. When I tried to return one of the warranties, they automatically refunded me for both?? I still needed one for the one (that has yet to breakdown).

Bought this assist with busy times in the restaurant. We used one day a week at the most, and not every week. It made it about a year and a half. It will not power up at all. Will probably cost as much as a new unit to place a service call.

Not recommended. I bought it for the price, but after using for 6 weeks, it went out. I can't not even power it up. I paid extra for insulated one but it doesn't have good insulation to keep my meat for longer period of time. I guess you get what you paid for.

Bought product in 2023. I went through 3 warming units. NOT GOOD!

I had this warmer for less than 3 years, used minimally maybe 6 times a year, and recently it started blowing the circuit breaker every time it was turned on. We had it on a dedicated 20amp breaker. This issue was mentioned by several other people - so I'm going to assume it's a product defect. I was out of warranty so Webrestaurantstore did not offer any remedy when I contacted them. I just ordered a replacement (from a different vendor) and we will see how well that warmer works out. It is three times the price but hopefully it will last.

Absolutely hated it, one wheel is bent, the door is crooked, It tripped the electric breaker 4 times a day when I had the same unit before it was fine, I didn't contact the customer service it's just too difficult and time consuming but this is too much to deal with.

This proofer does the job perfectly but only when the heating element doesn't blow up. Used this machine minimally for 2 to 3 years and had to replace the heating element for the humidity twice. They do not make it easy to do so. Now im having trouble getting my extended warranty information, which I paid for, and im not sure what to do.

This proofer work well for about 6 months before the water pan for hunodity stopped heating up. I purchased a second one and had the same issue within two months. Webrestaurant customer service has been great in helping me through this process. However, it's been so stressful relying on this item as majority of our product needs a proofer to have the best results.

Could be a nicer product if the runners were wide enough to hold the pans. Some of the runners are but not all. Pan falls through on some then they get jammed. Causes a big mess when things on the pan spills into the cabinet. The design of this cabinet is not very well made. The runners have sharp corners so when placing pans into the cabinet, they will cut your hands up. This price for a heating cabinet is money not well spent for an inferior product.

When it worked...it worked pretty good to hold our BBQ meats at proper temps. However, it only worked about 2 months - or more accurately about 21 days of service that we used it and right in the middle of service it just died. And here's the awful part...we have another gig in 2 days but no warming cabinet to properly hold our food. If customer service can help me out...like really quickly...that would be great

This proofer is a good size it holds temperature well as well as humidity. It can also be very Mobile on these wheels ours is mounted in a food truck so it doesn't move anywhere. 110v makes it nice you could plug it in pretty much anywhere.

This full size insulatated heated holding proofing cabinet is a great investment in any business are food truck. I purchased this one for my food truck. It keeps my extra food hot as I use what's on the steam table on the food truck.

Love this hot hot box! Small compact and not hot to the touch great for our mobile business. If your looking to keep product warm but cant do a full size.....here ya go!

After 3 months the unit was not working

Webstaurant was very helpful in making sure that I had the proper voltage/amperage needed to use this in my home. It works wonderfully. Delivery was fast and it was received in perfect condition. I have used it several times. I am looking forward to many more years for use. Great product/Great Company

Bought this to use basically 3 or 4 times a year. I would say we have used it a total of 12 times in over 2 years. The humidity does not work. I figure it's the element like many others have posted, but is it worth a service call when it's broke after a dozen uses ever. Definitely won't be buying another on!! #shouldhavebelievedthereviews.

good product, recommended