Nemco 55707-1-R Ribbon Fry Face Plate for Nemco PowerKut PotatoKutters
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This Nemco 55707-1-R replacement face plate for Nemco PowerKut ribbon fry cutter works with both table mount and sink mount models. A ribbon cut blade assembly is included.
This face plate is a direct replacement for the one that came with your 55150B-R ribbon fry potato cutter, and may also be used on another variety of PowerKut PotatoKutters in order to change the cut style.
Because this item is not stocked in our warehouse, processing, transit times and stock availability will vary. If you need your items by a certain date,
please contact us prior to placing your order. Expedited shipping availability may vary. We cannot guarantee that this item can be cancelled off of the order or returned once it is placed.
This is a manufacturer original product and is backed by the Nemco quality guarantee.
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People Talk About:Nemco photos plate different Webstaurant fry cutters faced fees stores
I really hate to be unfair to NEMCO. I would get any NEMCO product 4 or 5 stars. This review is specifically for Webstaurant store and it's online listing of this product. Here is my bad experience: We are opening a new restaurant soon. So I need a new fry cutter. I did a search for Nemco PowerKut on Webstaurant's site as we use these cutters in all of our stores. I noticed the product had been changed a bit. It used to be that what Nemco now calls the plate was a built in part of the base. It did have a problem where the metal was a bit thin and over time it would bend causing an inconsistent cut. Nemco clearly addressed this problem by changing the design and making the plate stronger. It also makes the product more flexible as you can use one machine for many different purposes. Great innovation Nemco! So now I was faced with ordering a plate separate from the fry cutter. So I did a search for Nemco face plate. There were about 10 results... Everyone had a different picture. There have been other times in the past with Webstaurant where when I searched for an item I saw the same stock photo over and over on many products. In that case it's obvious that I need to look at the descriptions. However, the photos were all different so like any normal person might do, I made the mistake of assuming the photos would be accurate. I ordered this item the 55705-1-R based on pictures and what I got was entirely different as you will see from my photos and video. The problem came in when Devin from the online support chat with Webstaurant Store informed me that I would have pay for return shipping AND pay a 20% restocking fee. This seemed a bit unfair to me considering the photos situation. Again, had the photos all been the same I would have done more research and taken the time to make sure I was getting what I wanted, but there weren't,. So at the end of the day. Webstaurant gives a credit for a review, photo and a video. So I'm posting this information as both a warning to anyone else looking at this item as well as a means to recoup my return shipping and restocking fees.
Jev V. from Van's Pig Stands Posted on 03/04/2016
Thank you for the review. We are sorry you thought that this was a spiral fry face plate. We do our best to obtain accurate, up-to-date images for all of our products. Sometimes, we only have access to what the manufacturer provides, in which case we make sure to note on the product page the differences between what is pictured and what the customer will receive. As noted on the page, this face plate is for ribbon fries. A Customer Solutions Representative is looking into this with the manufacturer to see if they will waive your restocking fee.
WebstaurantStore Customer Solutions
0 out of 1 found this review helpful
le Nemco 55707-1-R Ribbon Fry Face Plate for Nemco PowerKut PotatoKutters me permet de changer dans la journée le couteau pour le nettoyer, j'ai toujours un couteau bien propre et prêt à travailler.
Pierre S. from Cantine Jaloux Posted on 08/15/2014
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