This is not the first time I have placed an order with your company. Unfortunately, on most occasions, the glasses arrive broken due to inadequate packaging.
I would appreciate it if you could issue a credit for the damaged items from this order.
Please review this matter and let me know once the credit has been processed.
Thank you for your attention and assistance.
Thank you for your feedback, Tony! We would like to gather more information about your experience with these glasses. A Customer Solutions Representative will contact you soon.
WebstaurantStore Customer Solutions