Verified Purchase
- Color:
- White
We've been ordering these towels from Webstaurant for our Enmotion machines for years with no issues. They WERE a great cost saving product for our machines. However, sometime between our May & August, 2017 reorder, the thickness of the product shipped reduced by about a third comparing new rolls to old rolls. I re-ordered again in Oct, 17- hoping it was just a fluke shipment. The paper towels now look all wrinkly (just like the pictures) and that's because they're so thin. They actually dissolve in your hands when wet. They constantly jam our machines and you have to dig out the jams that wrap around the dispenser bar. When I contacted Webstaurant about the change in quality, they said they did not change vendors, so I guess the vendor just changed their product. Very disappointing to see the quality change so drastically. This time I will not be reordering them again.
3 out of 3 found this review helpful
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