Grindmaster B-SAP PrecisionBrew Digital 2.5 Liter Single Airpot Automatic Coffee Brewer - 120V

Avoid this item at all costs. The only thing worse than this product is the tech support services provided for the never-ending cycle of problems resulting from how poorly this brewer is made. We started experiencing a couple of problems within a couple of months of owning it. Problems such as the brewer over flowing despite having programmed the machine repeatedly. After each repair (of which there were a dozen or so in a year so monthly) the problems started up again within the month. The problems get worse after each repair. We finally pulled the plug and placed in the dumpster after, for no reason, the machine just started spilling water from all sides of the machine... expect where the water was meant to come out of. We now use a very basic coffee pot brewing system and we're grateful to have it. Our only regret was having dealt with the garbage machine above for as long as we did.

DO NOT PURCHASE THIS! Webstaurant claims it can perform 4.6 gallons/hour, Manufacturer and states a much lower number. Plumbed or in pour-over mode, we can not produce more than TWO 2.2 L airpots an hour.

I just received this product and cannot use it! The brew basket fit way too tightly. I had to hold the entire machine just to slide it out and then the left side metal bracket that holds the brew basket broke off the machine. I have been told that I will hear back by 5 PM tomorrow, 30 hours since I contacted them, after Webstaurant contacts Grindmaster to figure out what can be done. I was hoping to have a product that would last for several years. Seeing how easily this broke makes me wonder how well it is made and how long it will reasonable last if I get to use it.

This is a commercial heavy duty grinder that we can't wait to use for our new coffee shop. Everything arrived free of damage and a lot of packaging to be sure your item arrives safe.