Verified Purchase
Avoid this item at all costs. The only thing worse than this product is the tech support services provided for the never-ending cycle of problems resulting from how poorly this brewer is made. We started experiencing a couple of problems within a couple of months of owning it. Problems such as the brewer over flowing despite having programmed the machine repeatedly. After each repair (of which there were a dozen or so in a year so monthly) the problems started up again within the month. The problems get worse after each repair. We finally pulled the plug and placed in the dumpster after, for no reason, the machine just started spilling water from all sides of the machine... expect where the water was meant to come out of. We now use a very basic coffee pot brewing system and we're grateful to have it. Our only regret was having dealt with the garbage machine above for as long as we did.
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