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Freezer is very cold and arrived very quickly. Biggest issue with this product are the sliding doors. They are frameless and very fragile. Both of ours shattered within weeks. One of them, I did myself and I put very little weight on it. The glass shatters in thousands of pieces. They are also difficult to replace as top must be popped off. I had to have custom doors fabricated. Also the doors and edges have lots of grooves that are difficult to clean
Thank you for your review, Stephen! We are sorry this Excellence EURO-13HC Ice Cream Flat Top Flat Lid Display Freezer - 12.5 cu. ft. has not worked well for you. A Customer Solutions Representative will contact you soon!