I won't recommend to get customization services for these bags. We had a very bad experience since the beginning. The order was placed and it took a while a couple of of follow up emails to get receipt confirmation for the order. The first proof came wrong and they came back with the right version one day after. The order was supposed to take 90 days and it took 120 days. These are printed in China and shipped to the US. The boxes containing the bags are made with a very thin cardboard so the boxes boxes were crushed and in bad conditions. The colors of the final product were way off the actual colors and after a few phoine calls and emails, they kept saying the manufacturer said everything was fine and the provided me with a 15% discount.
We appreciate your review, Leon! Our Customer Solutions team will remain in contact with you about this bag. Note that proofs of customized orders are sent to customers for approval prior to processing. The colors in the final product might look different from how the artwork appears on a digital screen, but orders use the Pantone Matching System to ensure colors meet a universal standard.
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