This is absolutely the worst customer service I have ever dealt with. They do not stand behind their products. The product says to hand wash but for quality but does not disclose that they will melt in dish machines. I wonder why they would sell them to restaurants. When asked for a supervisor was told none were available and that they couldn't help either. When asked for a refund was told no. When asked if the loss of repeated business over the past 10 years was worth the credit the representative did not care and said that's your choice. Maybe they should take a lesson in how to treat customers. Horrible product. Horrible experience. Horrible customer service. But as the representative clearly said....they don't care. They have your money.
Thank you for the review, Chris. We are very sorry you were not pleased with your experience. We list the pertinent product information for your convenience. As stated, we do recommend that these would be hand washed. Beyond that, we cannot guarantee the results.
WebstaurantStore Customer Solutions