We purchased two of these units in November 2025 for our restaurant that opened 12/26/26. Since then, we have had replacement units sent under warranty (thank goodness) Some replacements now are because the rocker switches fail. Rather than just send a new switch and a technician waring just sends a new one. Other returns are because the unit just stops functioning. If we could find a different unit thats single phase and holds at minimum 3.5 gallons of water - we would never use these again! The good thing - Webstaurant has been great about getting these switched out for us!
Thank you for your review, Laura. Our Customer Solutions team will remain in contact with you about this.





