- Color:
- Beige
Product did not match the photo and dimensions shown. When ordering, I measured the glasses and used the product photo and dimensions to make my purchase. I misunderstood what the open top extender was. Webstaurant and the manufacturer refuse to exchange or offer any solution after spending over $500 on racks. We have a business account and have been placing orders for over 10 years. This was our first exchange request. I can not recommend either company based on their customer service and willingness to work with customers.
Thank you for your review, Philip! We are sorry for the confusion on this situation. We cannot guarantee that this item can be returned once an order is placed as it's dependent on the manufacturer's terms, and items with this condition will note this on the product page. Our Customer Solutions team is happy to assist with any questions and to help order the correct item for your needs!







