These work great, until they don't. I keep 4 for holding back up soup, I'd say an average of 3 fail every year. Usually, the liner cracks, but we've also had the potentiometer's konk out on 2. They just aren't sturdy enough for the demands of a busy kitchen.
Thank you for your review, Drew! We are sorry this Vollrath 74110140 Mirage 11 Qt. Red Induction Rethermalizer - 120V, 800W has not worked well for you. A Customer Solutions Representative will contact you soon!