Town 57137 74 Cup (37 Cup Raw) Electric Rice Cooker / Warmer - 120V, 1800W

Probably the worst rice cooker I've ever had the displeasure of using. No matter the amount of rice it's never cooked even. Big mushy pockets along with pockets of entirely raw rice. Save your money and buy something else.

Very disappointed with this rice cooker. It is not possible to cook the full amount of cups suggested (37 cups) as the upper layer of the rice comes out undercooked when the rice below is fully cooked. The very bottom of the pan creates a very thick layer of soccarat/crispy rice that is not even scrapable. Very uneven temperature. This purchase was a waste of money. Would NOT recommend.

So disappointed that the manufacturer only has enough confidence for a 6 month warranty. Ours only lasted 9 months and just stopped heating. Ridiculous!!!

I would advise staying away from this product!! This product does not cook rice evenly... It creates 3 different layers of mushy, uncooked and raw rice even when I only cooked only about 1/4 - 1/3 of its capacity. I followed the steps in the manual looked up many different videos and tried multiple times just to waste bags of rice. I contacted the customer support but manufacturer does not provide any refund options and only offers repair under its warranty. Based on my experience and other reviews, it seems like this is not the first time this product gave poor results. Please just stay away from this product to save your money.

We purchased this cooker few months back and ever since we got it its been cooking the rice unevenly. We reached out to townfood and after a few exchanges with the manager David they stop responding. Please stay away from this product and company.

Garbage, I can't even return it, waited too long, too bad its expensive too

This electric rice cooker is the equivalence of the gas 110 cup rice cooker. It cooks the rice in about 40-45 minutes and its large portions. KEEP IN MIND THIS IS A DIFFERENT PLUG ITS A 6-20P NEMA PLUG VERY VERY DIFFERENT FROM THE STANDARD- ADAPTERS DO NOT WORK WITH IT.

This has been the best rice cooker I have bought and I have bought several different brands of rice cookers. It doesn’t cook great full 37 cup so great but little bit smaller batch it does great. With the extra watts the rice steams out very nice.

it is 230V you need to buy a step up transformer and it didn't work. Also wrong power information. And $ restocking fees. What's a shame! DON'T BUY THIS!

BAD BAD BAD... Failed within 6 months. Don't Fall for Town's warranty. This review is overdue!!! I want to write this honest review to warn everyone, especially my fellow restauranteurs! I first had a good impression about this TOWN brand because I see that they make the gas rice cooker and the company has been around for a long time. Also, I got trick by their pricing. Their rice cooker is twice as expensive as the Panasonic one. I thought it must be good. Do not fall for it! Warning! Their two year warranty is USELESS! I call the manager David Soohoo there at Town. They practically make their warranty useless. He said they are not responsible for shipping this huge rice cooker Read More

We have used this the last couple of years. It consistently gives us a great steamed rice. We can max the machine with 15 cups of raw white/basmati or jasmine rice. Yield about 50 cups of cooked rice.

this rice cooker is awesome. its huge , it last so so long, it has a measuring stripe inside of pot for accuracy. it also is great for preparing tapioca, small or large batches.

dont even bother this ricecooker is not good it burn the rice and is very to wash it we sent it back

I love this rice cooker!!! I don’t know how they measure cups of rice but this one cooks about 14 cups (measured with a regular measuring cup) of raw rice. This rice cooker is highly recommended

Great product and easy to set up, use and clean. Has a different plug so make sure you have wiring correct for United States electrical plugs.

overall im happy with the product.. Tried it for the first time to cook 22 cups of rice and it cooks perfectly. The only thing is that the rice at the bottom half seems to be a little mushier than the one on top. But I think this could be fixed by stirring it half way throughout the cooking process.

I was skeptical because of the brand but I am impressed now. It works well with my sushi rice and it is big and easy to clean. I only use it to cook the rice not as a warmer.

its really good ,I cook rice everyday. , I got two of them . they both work great . I like shopping at webstaurantstore . it worj great

It is a good cooker. However please be advised It is not possible to cook the full amount of cups suggested (37 cups). I would say 25-30 is more realistic

I don't know why I waited so long for a large rice cooker. I only cooked about 25 cups max at a time so that the rice isn't too mushy.

We make a lot of rice in our restaurant and need something that can keep up. We have had some issues with needing the cooker replaced, but webstaurant has always been easy to work with.

We have purchased multiple of these. They do end up flaking out on us. We believe its because of our volume, but unfortunately this is the largest electric rice cooker I can find.

This is one of the best electric rice cooker / warmers available on the market. This cooker is always reliable and as close to commercial quality one can find with the ease of use of a home product.

This is the best rice cooker. To have if your cooking rice for a huge party. You will save a lot of time the watts on it is perfect..

If rice is a staple in your kitchen this is a must have! Great for bulk cooking! A neat feature is that you can also steam items on top! Great rice and vegetable combo cooker!!