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Product Overview

  • Dent resistant rice pot
  • Automatic overheat protection
  • Push-button operation
  • 120V, 1800W
  • Includes measuring cup and rice paddle
UPC Code:*57137*

Making fresh, delicious rice has never been easier than with the Town 57137 37 cup rice cooker and warmer.

Making top-quality, delicious rice is a breeze with this Town 37 cup electronic rice cooker / warmer! Boasting 1700 watts of power, this reliable unit can cook up to 37 cups of raw, uncooked rice in only 43 minutes, making it ideal for a busy commercial kitchen.

  • ETL, US & Canada

    ETL, US & Canada

    This product has been certified by ETL, a division of the Intertek Group, to meet applicable electrical product safety standards required for use in the United States and Canada.

  • 5-15P

    5-15P

    This unit comes with a NEMA 5-15P plug.

  • NSF Listed

    NSF Listed

    This item has been certified by NSF International to meet applicable product standards on public safety, health, and / or the environment.

Durable Construction

Both the unit body and the 1/8" thick rice pot are dent resistant for continued peak performance, while an extra thick heater plate and water resistant controller aid in longevity. The rice pot on this unit is also sized to accommodate steamers.

Stainless Steel Cover

This unit's stainless steel lid locks in moisture and resists dents, ensuring both maximum efficiency and durability.

Easy to Use Controls

The simple control panel on this cooker makes it easy for anyone to operate. An electronic sensor automatically detects when to switch from cooking to holding modes.

Customer Q&AAsk a Question

Overall Dimensions:
Width:
15 3/4 Inches
Depth:
15 3/4 Inches
Height:
12 3/4 Inches
Attention CA Residents:

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Town 57137

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Warranty Info

RESIDENTIAL USERS: Town assumes no liability for parts or labor coverage for component failure or other damages resulting from installation in non-commercial or residential applications. Your warranty will be voided if installed in non-commercial or residential applications.

Customer Reviews

3.4

Rated 3.4 out of 5 stars

25 Customer Reviews

12 reviews rated this 5 out of 5 stars.

4 reviews rated this 4 out of 5 stars.

0 reviews rated this 3 out of 5 stars.

0 reviews rated this 2 out of 5 stars.

9 reviews rated this 1 out of 5 stars.

Customers Say

Customers report mixed experiences with this rice cooker. Common issues include uneven cooking and difficulty with large batches, often resulting in undercooked or mushy rice. The product also has a unique plug that may require an adapter. Customer service feedback is varied, with some dissatisfaction noted regarding warranty and support.

  • rice
  • cooker
  • cups
  • great
  • cook
  • cooked
  • different
  • warranty
  • buy
  • cooking

This AI-generated summary was created from real customer reviews

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

John J. from Hye Thai

Posted on 12/23/2021

Verified Purchase

Size:
74 Cup - 120 Volts

Probably the worst rice cooker I've ever had the displeasure of using. No matter the amount of rice it's never cooked even. Big mushy pockets along with pockets of entirely raw rice. Save your money and buy something else.

4 out of 4 found this review helpful

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Jenny L.

Posted on 06/04/2017

Size:
74 Cup - 120 Volts

Very disappointed with this rice cooker. It is not possible to cook the full amount of cups suggested (37 cups) as the upper layer of the rice comes out undercooked when the rice below is fully cooked. The very bottom of the pan creates a very thick layer of soccarat/crispy rice that is not even scrapable. Very uneven temperature. This purchase was a waste of money. Would NOT recommend.

3 out of 5 found this review helpful

We appreciate your review, Jenny! A Customer Solutions Representative will contact you shortly about your concern.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Rebekah H.

Posted on 05/14/2023

Verified Purchase

Size:
74 Cup - 120 Volts

So disappointed that the manufacturer only has enough confidence for a 6 month warranty. Ours only lasted 9 months and just stopped heating. Ridiculous!!!

2 out of 2 found this review helpful

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Hyun K.

Posted on 06/14/2022

Verified Purchase

Size:
74 Cup - 120 Volts

I would advise staying away from this product!! This product does not cook rice evenly... It creates 3 different layers of mushy, uncooked and raw rice even when I only cooked only about 1/4 - 1/3 of its capacity. I followed the steps in the manual looked up many different videos and tried multiple times just to waste bags of rice. I contacted the customer support but manufacturer does not provide any refund options and only offers repair under its warranty. Based on my experience and other reviews, it seems like this is not the first time this product gave poor results. Please just stay away from this product to save your money.

2 out of 2 found this review helpful

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Shek T.

Posted on 11/13/2020

Verified Purchase

Size:
74 Cup - 120 Volts

We purchased this cooker few months back and ever since we got it its been cooking the rice unevenly. We reached out to townfood and after a few exchanges with the manager David they stop responding. Please stay away from this product and company.

2 out of 2 found this review helpful

Thank you for your review, breezy! We are sorry this Town 57137 74 Cup (37 Cup Raw) Electric Rice Cooker / Warmer - 120V, 1700W has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Wesley Y. from Hanaro Sushi

Posted on 08/22/2018

Verified Purchase

Size:
110 Cup - 230V

This electric rice cooker is the equivalence of the gas 110 cup rice cooker. It cooks the rice in about 40-45 minutes and its large portions. KEEP IN MIND THIS IS A DIFFERENT PLUG ITS A 6-20P NEMA PLUG VERY VERY DIFFERENT FROM THE STANDARD- ADAPTERS DO NOT WORK WITH IT.

1 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Toshiko C. from Toshiko Japanese Cuisine

Posted on 01/14/2018

Verified Purchase

Size:
74 Cup - 120 Volts

This has been the best rice cooker I have bought and I have bought several different brands of rice cookers. It doesn’t cook great full 37 cup so great but little bit smaller batch it does great. With the extra watts the rice steams out very nice.

1 out of 1 found this review helpful

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Thearith

Posted on 11/07/2024

Verified Purchase

Size:
110 Cup - 230V

it is 230V you need to buy a step up transformer and it didn't work. Also wrong power information. And $ restocking fees. What's a shame! DON'T BUY THIS!

Thank you for your review, Thearith! A Customer Solutions Representative has been in contact with you about this rice cooker. Please note, this item uses a 230V electrical connection and we have recently updated the product page to clarify this. If you have any additional questions, please reach out to Customer Solutions!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Gustav D.

Posted on 10/15/2024

Verified Purchase

Size:
110 Cup - 230V

Garbage, I can't even return it, waited too long, too bad its expensive too

Thank you for your review, Gustav! We would like to gather more information about your experience with this rice cooker. A Customer Solutions Representative will contact you soon!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Matthew H.

Posted on 11/21/2023

Verified Purchase

Size:
110 Cup - 230V

BAD BAD BAD... Failed within 6 months. Don't Fall for Town's warranty. This review is overdue!!! I want to write this honest review to warn everyone, especially my fellow restauranteurs! I first had a good impression about this TOWN brand because I see that they make the gas rice cooker and the company has been around for a long time. Also, I got trick by their pricing. Their rice cooker is twice as expensive as the Panasonic one. I thought it must be good. Do not fall for it! Warning! Their two year warranty is USELESS! I call the manager David Soohoo there at Town. They practically make their warranty useless. He said they are not responsible for shipping this huge rice cooker Read More

Thank you for your review, Matthew! We are sorry this product has not worked well for you. Action has been taken to remedy this. Please reach out to our Customer Solutions team if you have any questions!

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Shelby B. from Dinners By Shelby

Posted on 04/02/2023

Verified Purchase

Size:
50 Cup - 120 Volts

We have used this the last couple of years. It consistently gives us a great steamed rice. We can max the machine with 15 cups of raw white/basmati or jasmine rice. Yield about 50 cups of cooked rice.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Solomon S. from Bubbleology

Posted on 03/27/2021

Size:
74 Cup - 120 Volts

this rice cooker is awesome. its huge , it last so so long, it has a measuring stripe inside of pot for accuracy. it also is great for preparing tapioca, small or large batches.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Georgios T. from EAT LIKE A STAR LLC

Posted on 03/18/2021

Verified Purchase

Size:
50 Cup - 120 Volts

dont even bother this ricecooker is not good it burn the rice and is very to wash it we sent it back

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

James B. from Gogi

Posted on 07/20/2020

Verified Purchase

Size:
50 Cup - 120 Volts

I love this rice cooker!!! I don’t know how they measure cups of rice but this one cooks about 14 cups (measured with a regular measuring cup) of raw rice. This rice cooker is highly recommended

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Nima F. from Bubbleology

Posted on 08/19/2018

Verified Purchase

Size:
74 Cup - 230 Volts

Great product and easy to set up, use and clean. Has a different plug so make sure you have wiring correct for United States electrical plugs.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Armand K. from Armand’S Kitchen

Posted on 08/05/2018

Verified Purchase

Size:
74 Cup - 120 Volts

overall im happy with the product.. Tried it for the first time to cook 22 cups of rice and it cooks perfectly. The only thing is that the rice at the bottom half seems to be a little mushier than the one on top. But I think this could be fixed by stirring it half way throughout the cooking process.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Daniel L. from Sushimotion

Posted on 05/05/2018

Verified Purchase

Size:
74 Cup - 120 Volts

I was skeptical because of the brand but I am impressed now. It works well with my sushi rice and it is big and easy to clean. I only use it to cook the rice not as a warmer.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Hui from Grey Whale Sushi & Grill

Posted on 03/27/2018

Verified Purchase

Size:
74 Cup - 120 Volts

its really good ,I cook rice everyday. , I got two of them . they both work great . I like shopping at webstaurantstore . it worj great

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Borjan J. from Boki Gelato LLC

Posted on 03/26/2018

Verified Purchase

Size:
74 Cup - 120 Volts

It is a good cooker. However please be advised It is not possible to cook the full amount of cups suggested (37 cups). I would say 25-30 is more realistic

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Phatsavinh S.

Posted on 02/20/2018

Verified Purchase

Size:
74 Cup - 120 Volts

I don't know why I waited so long for a large rice cooker. I only cooked about 25 cups max at a time so that the rice isn't too mushy.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Erika S. from Shubrew

Posted on 07/25/2017

Verified Purchase

Size:
50 Cup - 120 Volts

We make a lot of rice in our restaurant and need something that can keep up. We have had some issues with needing the cooker replaced, but webstaurant has always been easy to work with.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Randy G. from Viva Chicken

Posted on 06/26/2017

Verified Purchase

Size:
110 Cup - 230V

We have purchased multiple of these. They do end up flaking out on us. We believe its because of our volume, but unfortunately this is the largest electric rice cooker I can find.

0 out of 1 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Guillermo C.

Posted on 01/29/2017

Verified Purchase

Size:
74 Cup - 230 Volts

This is one of the best electric rice cooker / warmers available on the market. This cooker is always reliable and as close to commercial quality one can find with the ease of use of a home product.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Beverly from Personal Planner

Posted on 04/11/2016

Size:
110 Cup - 230V

This is the best rice cooker. To have if your cooking rice for a huge party. You will save a lot of time the watts on it is perfect..

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Eric K.

Posted on 12/09/2014

Size:
110 Cup - 230V

If rice is a staple in your kitchen this is a must have! Great for bulk cooking! A neat feature is that you can also steam items on top! Great rice and vegetable combo cooker!!

Customer Photos & Videos