What do I say about this purchase other than do not trust Summit Appliance with any of your hard earned money. I do not have anything to say about the product, because it never worked. I had purchased the additional warranty, and so raised a warranty request. Then began a journey through how any support team should not treat their customers, especially one who has shelled out $300 additionally for warranty support. About a month later they send out folks to check it out. The repair men said it needs to be replaced. Then began the next ordeal. Being a dual zone equipment, the issue was with the refrigerator and the support team said they can only ship the replacement refrigerator, and it would be my responsibility to replace the faulty part and dispose it off. I politely declined this offer and said I needed full white glove service or Read More
Thank you for your review, Robin! We appreciate your feedback. The warranty process is important to establish the cause of the issue, and to rectify the situation correctly according to the manufacturer’s warranty terms. Our Customer Solutions team has been in contact and is happy to assist with any questions you may have about this process!








