Ordered four cases of these glasses based on their uniqueness along with the positive reviews. Of the four cases, three full cases (36 glasses) had quality issues. Customer service very helpful and sent replacements the same day. Today the products arrived and after going through them, two of the three cases had the same issues.
Here are the issues with these glasses I have received: The base thickness is not close to being a consistent thickness. The bases are not squared, they would be classified as a parallelogram at best and some trapezoidal shaped. Due to the off shaped bases, the uneven base thickness, and the inconsistent transition from "squared" base to the round top, these glasses have a lean and one side bubbled way out.
The Customer Service is great and I will continue to order from here, but I will not be purchasing these glasses again. To be honest, this quality issue is keeping me from trying any of their other products, which is a shame because they offer some unique designs.
We appreciate your review, Shawn. We wish this product would have worked out for you. Our Customer Solutions team will remain in contact with you about this.
WebstaurantStore Customer Solutions