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3.5

Rated 3.5 out of 5 stars

110 Customer Reviews

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Showing 40 of 110 reviews
Review by

Jeffrey O. from Portland Sports Bar & Grill

Posted on 10/12/2022

Verified Purchase

Rated 1 out of 5 stars
Color:
Black
Width:
25 5/8"
Configuration:
Right Hinged

This fridge worked PERFECTLY...for about 16 months! Then it went from 36 degrees to 68 degrees and never went back down again. Of course the warranty for parts & labor was only for a year, so we were on our own for getting it repaired. Our refrigeration expert checked it out & was sure it was a refrigerant leak on top of a bad compressor and informed us that it would be similar cost to to just purchase a new unit! So, 16 months later we have now purchased a 2nd unit...this time with the 5-year warranty. I personally take very good care of routinely cleaning all our equipment, so this isn't a maintenance issue. Currently I have 5 other Avantco fridges/freezers that I am using at my restaurant with zero issues! Very upset that I need to cough-up money on a product that should be built to last more than a whole calendar year.

We appreciate your review, Jeffrey. We wish this product would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Review by

Jon S. from Wonton Jon's

Posted on 02/22/2023

Verified Purchase

Rated 1 out of 5 stars
Color:
Black
Width:
21 5/8"
Configuration:
Right Hinged

I purchased two of these refrigerators and neither of them get below 43 degrees. I had the first one for a year and a half before a health inspector called me out on it. The digital readout says 33F degrees but when you put a thermometer inside the cooler it won't get below 43 degrees. I thought maybe I burned the first one out, so I bought a replacement unit and straight out of the box I had the exact same issue. Stay away from this unit!

We appreciate your review, Jon. We wish this product would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Review by

Desiree M. from Coffee Cabin

Posted on 04/14/2022

Verified Purchase

Rated 5 out of 5 stars
Color:
White
Width:
21 5/8"

Love this fridge!!! I looked everywhere trying to find something compact enough to fit in my coffee trailer And finally came across this gem. Very impressed

Review by

Robert W.

Posted on 07/08/2017

Verified Purchase

Rated 4 out of 5 stars
Color:
Black
Width:
28 3/8"
Configuration:
Right Hinged

Cooler has enough room to fit several items. Easily accessible and displays products perfectly. Castor wheels make for easy moving. Nice LED lights make for easy product viewing.

Review by

Karl S. from Cafe One

Posted on 10/20/2022

Verified Purchase

Rated 1 out of 5 stars
Color:
Black
Width:
21 5/8"
Configuration:
Right Hinged

Right out of the box the unit's door did not sit square, it will not close properly without hitting the bottom grate you have to manually lift up on the door to close. Also, the spring loaded return does not work , the door doesn't close automatically. I have contacted chat about this, but you refused to repair or replace.

Thank you for your review, Karl! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Chris E.

Posted on 11/25/2023

Verified Purchase

Rated 1 out of 5 stars
Color:
Black
Width:
21 5/8"
Configuration:
Right Hinged

Fridge does not cool properly. The negative reviews are correct. The temperature range is not correct. It will not cool lower than 41. I’m not sure why this fridge is still for sale. And being falsely advertised.

Thank you for your review, chris! We are sorry this product has not worked well for you. Action has been taken to remedy this. Please reach out to our Customer Solutions team if you have any questions!

Review by

Phikulthong C. from THAI SIAM RESTAURANT

Posted on 04/18/2023

Verified Purchase

Rated 2 out of 5 stars
Color:
Black
Width:
28 3/8"
Configuration:
Right Hinged

Bought this in October 2019. Now April 2023, unit started leaking and not cooling. Spent half a grand fixing.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Scott G. from KBG DELI

Posted on 11/24/2021

Verified Purchase

Rated 1 out of 5 stars
Color:
Black
Width:
21 5/8"
Configuration:
Right Hinged

Ordered this item for retail items in our deli, unfortunately the cooler does not stay in the 30s as advertised. I have it set ok 33 which is as low as it goes and it is constantly in the low 40s.

Thank you for your review, Scott! We are sorry this Avantco GDC-10-HC 21 5/8 inch Black Swing Glass Door Merchandiser Refrigerator with LED Lighting has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Christopher N.

Posted on 02/23/2021

Verified Purchase

Rated 2 out of 5 stars
Color:
Black
Width:
28 3/8"
Configuration:
Right Hinged

This product does perform as advertised and is solidly built. The interior lighting is great and it holds temps fairly well. I really would love to give this product 4 or 5 stars. However, I can only give this product 2 stars due to the loudness of the unit. When the fan cycles on, which is about every 5-10 minutes, the unit gets as loud as 65-70 db. (I measured it.) I understand the unit needs airflow, but I've worked with minus 80 freezers that are not as loud.

Review by

Nattapol P. from Taco Project

Posted on 05/08/2018

Verified Purchase

Rated 1 out of 5 stars
Color:
White
Width:
28 3/8"

It has a lot of space for storage. But low quality, the top fan has burnt out and stopped working after 2 and a half months.

Thank you for your review, Nattapol Pimsen! We are sorry this Avantco GDC-23-HC 28 3/8 inch White Swing Glass Door Merchandiser Refrigerator with LED Lighting has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Zachary P.

Posted on 11/19/2025

Verified Purchase

Rated 5 out of 5 stars
Color:
White
Width:
28 3/8"

I have had this fridge since 2021 with no issues. I thought I would leave a review because I'm buying another one for another one of our stores!

Review by

Moya W.

Posted on 06/06/2025

Verified Purchase

Rated 1 out of 5 stars
Color:
White
Width:
78 1/4"

Stopped working in under 2years ,no one wants to fix it

Thank you for your review, Moya! Our Customer Solutions team will remain in contact with you about this.

Review by

Nathan C.

Posted on 04/16/2025

Verified Purchase

Rated 1 out of 5 stars
Color:
Black
Width:
78 1/4"

Broke after 1 year. Having no luck getting any service from the manufacturer.

Thank you for your review, Nathan! Ready Kitchen Warranty has been in touch with you about the warranty. Please reach out with any questions!

Review by

Shashika S.

Posted on 10/24/2024

Verified Purchase

Rated 1 out of 5 stars
Color:
Black
Width:
25 5/8"
Configuration:
Right Hinged

Garbage....Waste of money. My compressor went bad right after 13 months.(right after the warranty ran out) This was in front of my restaurant in the AC the whole life, one day the temp went to 55F and never came down. tried everything and call 2 techs but they refuse to fix this thing because it has this new HIGHLY FLAMABLE refrigerant and even if I were to fix it, its going to cost almost the same money as buying another one of this.

Thank you for your review, Shashika! This item carries a 5-year compressor warranty at the time of this response and we will remain in contact with you. The refrigerant, R290, is a common refrigerant that has been in use for years due to its efficiency and relatively low environmental impact. Qualified technicians are fully equipped to service products containing R290.

Review by

Richard L.

Posted on 06/03/2024

Verified Purchase

Rated 1 out of 5 stars
Color:
Black
Width:
48"

Product arrived assembled wrong, Webstaurant didn't care, they told me to contact the company and file a warranty claim, I did that, they sent a tech, tech said they couldn't get in contact with the manufacturer, when I reached out to the manufacturer they said they were waiting for the tech, this company is a joke. And Webstaurant is a joke for not helping me on an item that was 1 day old.

Thank you for your review, Richard! Our Customer Solutions team has been in touch with you on this merchandiser refrigerator. If you have any further questions, please contact Customer Solutions.

Review by

Desi B.

Posted on 07/06/2023

Verified Purchase

Rated 1 out of 5 stars
Color:
Black
Width:
21 5/8"
Configuration:
Right Hinged

customer service is telling us to donate . and not returning it , its not cooling please dnt buy or else you will b stuck with defective unit .

We appreciate your review, Desi. We wish this product would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Review by

Robert D.

Posted on 11/15/2022

Verified Purchase

Rated 5 out of 5 stars
Color:
Black
Width:
78 1/4"

No Issues in the last few years. Very spacious and holds temperature well.

Review by

Charlie C. from The Happy Bakery

Posted on 09/12/2022

Verified Purchase

Rated 3 out of 5 stars
Color:
Black
Width:
25 5/8"
Configuration:
Right Hinged

The cooler cane off the truck today and we were happy with it until we realized, after unpacking it and bringing it in, that the door doesn’t close. The lip on the corner guard is not seated appropriately and keeps the door from shutting.

Thank you for your review, Charlie! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

John F. from Rise Up

Posted on 05/23/2021

Rated 5 out of 5 stars
Color:
White
Width:
21 5/8"

I got this fridge in 2016 and it has been working nonstop in a food truck and in smoothie shops all day for 5 years. I need some door parts, but otherwise it’s the most impressive equipment I have purchased.

Review by

Andy S. from Vault Catering And Events

Posted on 08/08/2017

Verified Purchase

Rated 5 out of 5 stars
Color:
Black
Width:
21 5/8"
Configuration:
Right Hinged

This black swing glass door refrigerator works great in our cafe! We use one for drinks so customers can easily see our options and one for individual meals and salads we sell as well. Great quality!

Review by

Gerald S.

Posted on 03/25/2026

Verified Purchase

Rated 5 out of 5 stars
Color:
Black
Width:
78 1/4"

This refrigerator works GREAT! We use it for drinks. Runs consistent even with lots of opening daily. Avantco products have been great for us.

Review by

Cuong N.

Posted on 01/28/2026

Verified Purchase

Rated 1 out of 5 stars
Color:
Black
Width:
78 1/4"

This thing come with no wheels. Delivery guy drop front door. Refuseto bring in. Now i have no way to bring it in. Weight a ton with no wheeles.

Thank you for your review, Cuong! A Customer Solutions Representative has been in touch with you on this merchandiser. Please reach out with any questions!

Review by

Tram H.

Posted on 10/06/2025

Verified Purchase

Rated 1 out of 5 stars
Color:
Black
Width:
78 1/4"

Do not buy this refrigerator. Absolutely terrible experience. The compressor broke less than 2 years. Very few repair companies agreed to take the job. During that time, my business had a non working refrigerator just sitting there. Seven months later, it broke again. I originally pad $ in 2022 and now the price dropped to $ but even at that lower price, it's not worth the hassle, time or money.

Thank you for your review, Tram! Our Customer Solutions team will remain in contact with you about this.

Review by

Joseph U.

Posted on 06/21/2025

Verified Purchase

Rated 1 out of 5 stars
Color:
Black
Width:
78 1/4"

Cooler doors get covered in condesation and you can't see the product through the glass. Don't recommend.

Thank you for your review, Joseph! We would like to gather more information about your experience with this merchandiser. A Customer Solutions Representative will contact you soon!

Review by

Dianna F.

Posted on 03/03/2024

Verified Purchase

Rated 4 out of 5 stars
Color:
Black
Width:
25 5/8"
Configuration:
Right Hinged

Good on pricing , does the job with some modifications made to the existing shelves. The brackets are in wired places so to use them in an equal distribution it’s not possible bc the side rails have screws that don’t match up in location to front and back.

Review by

Ohnay A.

Posted on 08/05/2023

Verified Purchase

Rated 5 out of 5 stars
Color:
Black
Width:
78 1/4"

Definitely worth to buy! It is not the best quality but it is good products and it does the job!

Review by

Ernie C.

Posted on 06/26/2023

Verified Purchase

Rated 5 out of 5 stars
Color:
Black
Width:
78 1/4"

GREAT PRODUCT

Review by

Rashid H. from Gyro Kitchen Express

Posted on 01/27/2023

Verified Purchase

Rated 3 out of 5 stars
Color:
Black
Width:
28 3/8"
Configuration:
Right Hinged

Avantco GDC-23-HC 28 3/8" Black Swing Glass Door Merchandiser Refrigerator with LED Lighting, This refrigerator is good for small places and works good. Only two issue which I notice and its annoying (Wheels does not grip the floor, second when its starts it have very loud noise and first I start worried that it might be damage but after reading other people review find out the noise issue.

Thank you for your review, Rashid! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

David H. from Iron Pony Saloon

Posted on 01/12/2023

Verified Purchase

Rated 2 out of 5 stars
Color:
White
Width:
48"

Looks nice, worked good until it didn't. Would never buy this brand again. Only lasted 3yrs and 3 months until an evaporator fail. I have several other brands that are over 10yrs old and sitting in a drive thru with zero failures. This was inside the whole time in a controlled environment and did not last.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Soua X.

Posted on 06/01/2022

Verified Purchase

Rated 5 out of 5 stars
Color:
Black
Width:
25 5/8"
Configuration:
Right Hinged

I love this fridge and work very well. Delivery was on time. No damage on product. Delivery men is very helpful to go to the back of the garage for more easy access.

Review by

Edward A. from Thirsty Quaker LLC

Posted on 06/05/2021

Verified Purchase

Rated 5 out of 5 stars
Color:
Black
Width:
25 5/8"
Configuration:
Right Hinged

This fridge is excellent BUT I wish the power switch was more protected. It would be nice if it came with hard covers that could be secured with a screw or key, because I've multiple times had new employees accidentally turn off the entire fridge instead of the lights!

Review by

Jonathan B. from K AND J's ELEGANT PASTRIES LLC

Posted on 05/24/2021

Verified Purchase

Rated 5 out of 5 stars
Color:
Black
Width:
28 3/8"
Configuration:
Right Hinged

Very good cooler for the price. We have purchased this item multiple time and have been using them for years with no problem. Avantco is a great product just as good if not better than other Big name brands.

Review by

Tal T. from Art Factory

Posted on 01/13/2021

Verified Purchase

Rated 2 out of 5 stars
Color:
White
Width:
28 3/8"

I love the look and space inside. a little loud, but the biggest problem is that it does not maintain temperature. Even when the door is shut, and the fridge is not in use, the fridge loose temp and keeps kicking back on. Fluctuating by itself when the door is not open, and I am sure it is eating up power... A technician came to check and told us it is normal, but I don't think its .. it happens around the clock and too often to be normal. The door is sealed shut, and there is no clear reason why it's losing temp...

Thank you for your feedback! We are sorry your Avantco GDC-23-HC 28 3/8 inch White Swing Glass Door Merchandiser Refrigerator with LED Lighting was not working well. Action has been taken to remedy this. Please reach out to our Customer Solutions team if you have any questions!

Review by

Stephanie S.

Posted on 07/12/2020

Verified Purchase

Rated 5 out of 5 stars
Color:
Black
Width:
48"

Great for the price. Just need it for beer and drinks. Have had them for 2 years, no issues yet. No dripping. Stay clean. The light is a little bright so we put black electrical tape down the front (see video). Inserts purchased separately. A little loud for the small space we have, but whatevs. Suuuuuuper heavy to move. 4 guys struggled to move them, and we put a huge scratch in the wood floor; be prepared or pay to have them deliver.

Review by

Ainel S. from Favorite Place LLC

Posted on 04/01/2020

Verified Purchase

Rated 5 out of 5 stars
Color:
White
Width:
21 5/8"

I ordered this commercial refrigerator for about 2 months ago and it works perfectly! It has display light that you can turn on/off. And of course, it does worth the price of buying it.

Review by

Renee G.

Posted on 07/16/2019

Verified Purchase

Rated 5 out of 5 stars
Color:
White
Width:
25 5/8"

We got tired of waiting for the cooler to be repaired by the local beverage service company, and decided we'd just get our own. This cooler has been in use for over 15 months now and is wonderful. Maintains even temperature, and the door makes a good seal even with constant opening and closing by customers. It hold plenty of product - we've got bottled sodas and water in it. The light is bright and the cooler attracts customers to it. It has been a reliable, attractive cooler and well worth the price.

Review by

Rachelle R. from Duluth Kombucha

Posted on 05/21/2018

Verified Purchase

Rated 5 out of 5 stars
Color:
Black
Width:
21 5/8"
Configuration:
Right Hinged

This cooler was just what we needed. It shipped in a timely manner and arrived undamaged. The shelves are adjustable and it has different temperature settings. Have had it for several months now without any problems. Also is very quiet when running which is nice since it used in a customer setting. Had the power go out in our building and once restored it didn't take long for the temperature to get back to where it was in the cooler. Would recommend.

Review by

Heidi R. from Chocolate Cow Bakery

Posted on 05/21/2018

Verified Purchase

Rated 4 out of 5 stars
Color:
Black
Width:
21 5/8"
Configuration:
Right Hinged

I bought 2 on faith and I am so glad that I did. They are smaller but they work perfect in the smaller space that I have. I am able to fit in quite a bit.

Review by

Susanne K. from NY PIZZA PIE LLC.

Posted on 01/10/2018

Verified Purchase

Rated 5 out of 5 stars
Color:
Black
Width:
48"

This unit is holds the temperature well and has a wonderful display that customers love. You can add your own logo at the top. The interior lighting illuminates product well and can be switched on or off. Perfect for small spaces as well.

Review by

Hawa D.

Posted on 05/18/2026

Verified Purchase

Rated 1 out of 5 stars
Color:
Black
Width:
21 5/8"
Configuration:
Right Hinged

Fridge does not cool properly. The negative reviews are correct. The temperature range is not correct. It will not cool lower than 45. My customers keeps complaining about drinks not chilling. Affecting my business greatly

Thank you for your review, Hawa! Our Customer Solutions team will remain in contact with you about this.