Reviews for MainStreet Equipment Natural Gas 40 lb. Stainless Steel Floor Fryer - 90,000 BTU

Bad customer service from webstaurant. 1 fryer works fine. the 2nd I purchased doesn't work at all as pilot light won't stay on. They told me to contact warranty. Warranty never picks up the phone. i've left countless messages as we can't do without a fryer with no response. As a paying customer for webstaurant plus spending thousands and thousands of dollars for our restaurant needs this may be what does it for me in cancelling webstaurant.

Fryer worked for two weeks and then stopped working when the Pilot light would not stay lit. Webstaurant would not honor the warranty because it wasn't installed by a 'certified installer'. They can't tell you who is a 'certified installer', but apparently you must be one or else the warranty is voided for the item. Interesting.

Not hire people to install the unit , you don’t have warranty, don’t buy it , they denied the warranty!!!!!!!

Bought two. Worked well for a bit, but then pilot kept going out and would not remain lit. Wasted a lot of money having certified repairmen work on both units. Worked for a minute, then broken again...... How can I run a restaurant when BOTH fryers are out? Warranty is garbage - just a money grab. I will not be purchasing again. Will go elsewhere and lay out a little more money to have piece of mind!

It's a great little fryer that is perfect for a food truck. The pilot is a bit annoying to light, only because you essentially have to lay on the floor and hold down the button for almost a minute. It is a bit light and will move around while the truck is moving, but that happens with most equipment. It's better that it's small and light just to be able to get it into the truck, since securing it is relatively easy. I did have a 200,000 BTU regulator on the propane tank, and with nothing else running, this fryer had a hard time staying lit. I switched to a bigger regulator and had no issues ever since.

I have bought 2 of these. Both have the same problem. They won't stay on. Second one lasted less than a week.

Do not buy

Bought four.Not even working at all, pilot kept going out and would not remain lit. Wasted a lot of money having certified repairmen work on these units. Worked for a minute, then broken again...... Warranty is garbage-Customer service is garbage - just a money grab. I will not be purchasing again. Will go elsewhere and lay out a little more money to have piece of mind!

Horrible service and very poor quality fryers.when I ordered 3fryers 2 fryer is ok 1 fryer was not ok, but they are not take care anything.I just waste money.

Has high limits issues, can’t fixed it, try to call no one help and you need hire someone to install the unit otherwise you lose your cover.

I bought two of these fryers and neither of the would get the pilot light to stay lit. Went through Ready Warranty in Nov 2023 until July 2024 before they Webstaurant finally decided to over ride Ready Warranty and give me credit for the broken fryers so I could replace them. I put the difference in price and bought two Advantco fryers. Thanks Webstaurant for your assistance how ever please use a different warranty company in the future.

This fryer works really well without taking any space. It gets the job done, we haven't had any issues with it so far. The fryer takes a good amount of oil, but can be used frequently.

I purchased 2 of these fryers in 2021 for my new restaurant. Been going strong with no issues. Decent volume restaurant, we do 150+ covers on Friday and Saturday nights. The cost of this fryer for the work horse it is, ya cant beat it! Cheers, Chris Chef/Owner of Ms. Sally's

I guess all depends on your expectations, For me I just needed a second fryer to help on the weekends. So far I bought 2 the first one I put it together by myself and it was super easy, first one has been operating for 2 years, the second one 1 year and a few months. It was worth it

So far I am pleased with it. It was easy to hook up and verily easy to light. I used it for the first time last weekend and it worked as it should.

The main street fryer was very easy to install. The fryer reaches temperature in a short amount of time. The fryer has excellent recovery time. We will be ordering from this line in the future for replacements.

Good product. Safe and easy to install.

I love my new frier!!!

Dents on side prevents locking in back peice, thermostat only goes up to 300. Came dirty with a lot of metal shavings and petroleum all in side

Idk who any why they design then legs that way. Holes are not matching with legs and there are screws on your way even u try..most stupid design or they don't give a crap about it...pls explain how u can match them holes and legs..take a look at the picture and tell me...didnt use it yet but hoping it will work...there some some loose part already

I bought two of these, they do the job but 9 months in I've had to change out the thermopile on one and as someone else already stated is you basically have to lay in floor to light, it takes a bit to get it lit. For the price of a new thermopile, I'll probably take a chance and buy this again.

Good equipment for the price well built however i did order two of them and it seems that they are mass produced and some are not the same. Sheet metal doesnt line up perfectly in some spots as the other does.

Not working out of the box. Pilot wont stay lit. I like so many here have had this issue. Push in pilot to manually lit pilot. Waited up to 2min even. Wont stay lit when turning to On position. Useless. Don't bother.

Lasted exactly six months until the termostat gave out. more expensive to fix it than to buy a new one

I've bought several of these and they all work well.

I have been reading the reviews, I am having the same issue the fryer will not stay on. Who can I speak to about this issue?

Have had these on my food trailer for over a year now and they haven't let me down yet. Somewhat difficult to clean due to the narrow slots, with the right tools you can get the job done. Have handled fries, onion rings and hand breaded chicken with these fryers. Recover quickly and don't use a lot of propane.

cAME QUICKLY! JUST AS EXPECTED AND PERFECT FOR THE TRAILER!

don't buy this fryer. I have had nothing but problems and bought all the parts that make it work coreectly and it still didn't. I bout the high limit thermostat, thermopod, and the other themostat and it still didn't work. it would go off randomly. then we bought all the parts again and it would ocme on and you couldn't cut it off at all this time. i have paid enough to have bought a better name brand fryer for what i have paid for cheep parts. Never will I buy a Mainstreet anything again.

Beware do not purchase this at all one of the worst fries I’ve ever owned in the business probably does not stay lit contact Support at a certified installer. Take care of the Work but only has Warranty for six months. I repeat warranty for only six months!? These parts are definitely not made in America.

I bought 2 of these, and installed in my food trailer, after 6 months 1 quit working. It would light but after 20-30 minutes it would shut off. I replaced the thermopile and still won't work properly. Now pilot won't even light, was told it would be cheaper to buy a new then repair that one. As for the other one no issues, works great! You get what you pay for I guess.

Arrived not damaged and ready to be abused and put to work. Cannot wait to be cooking with these. Very nice to have covers that are made for product also- will be used in a food truck and would not want grease slopping around the trailer!

Fryer came just as expected , light weight , easy to filter and clean grease