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Purchased this machine for our breakfast cafe. It makes amazing espresso and the customers love it. It was an easy installation and works great every time. Produces an excellent shot.
13 out of 16 found this review helpful
Customers say the machine is easy to use and makes good espresso. Many find it a good value and recommend it for cafes or restaurants. Some report reliability issues over time, with a few needing repairs or maintenance. Experiences with durability and long-term performance vary.
This AI-generated summary was created from real customer reviews
Purchased this machine for our breakfast cafe. It makes amazing espresso and the customers love it. It was an easy installation and works great every time. Produces an excellent shot.
13 out of 16 found this review helpful
I ordered this machine in, I believe early 2025 for my new bakery. From the start, the machine did not work well. It took about 2-3 months for it come on board. I had submitted a warranty claim, and though we only had professionals work on it, I never heard back from the warranty claim. Since it started working, we have had nothing but issues, daily tinkering required (sometimes every 15 minutes or so just to keep pressure up), and now finally, after multiple parts ordered/replaced, hours of swearing, it has completely died. I do not recommend this machine. There MUST be a known issue with its construction, but they keep churning out these subpar machines, and now I am stuck trying to find something that will actually work. DO NOT buy this machine.
Thank you for your review, Lindsay. Our Customer Solutions team will remain in contact with you about this.
The machine worked very well, but it has stopped working after a year and four months; I would like information on who could inspect and repair it, since it is out of warranty. Thanks,
Very easy for beginners. We received a simple training from our coffee vendor and we were good to go. daily maintanence is very manageable.
Purchased May 2022 and it has worked great for our breakfast restaurant. We just had some work done on it but that is the first issue we've had. Good value that I see as a good starter machine.
good product, recommended
One year later don’t work
0 out of 1 found this review helpful
Thank you for your review, Hector! We would like to gather more information about your experience with this espresso machine you purchased 3 years ago. A Customer Solutions Representative will contact you soon!
Good quality, pricing good , recommend