3.9

Rated 3.9 out of 5 stars

9 Customer Reviews

How item reviews work

Customers Say

Customers say the machine is easy to use and makes good espresso. Many find it a good value and recommend it for cafes or restaurants. Some report reliability issues over time, with a few needing repairs or maintenance. Experiences with durability and long-term performance vary.

  • machine
  • breakfast
  • claim
  • daily
  • easy
  • great
  • issue
  • machines
  • recommend
  • recommended

This AI-generated summary was created from real customer reviews

Customer Photos & Videos

Showing 9 of 9 reviews
Review by

Dennis G. from 2N Street Cafe

Posted on 04/27/2021

Verified Purchase

Rated 5 out of 5 stars
Configuration:
1 Group

Purchased this machine for our breakfast cafe. It makes amazing espresso and the customers love it. It was an easy installation and works great every time. Produces an excellent shot.

Review by

Lindsay P.

Posted on 10/17/2026

Verified Purchase

Rated 1 out of 5 stars
Configuration:
1 Group

I ordered this machine in, I believe early 2025 for my new bakery. From the start, the machine did not work well. It took about 2-3 months for it come on board. I had submitted a warranty claim, and though we only had professionals work on it, I never heard back from the warranty claim. Since it started working, we have had nothing but issues, daily tinkering required (sometimes every 15 minutes or so just to keep pressure up), and now finally, after multiple parts ordered/replaced, hours of swearing, it has completely died. I do not recommend this machine. There MUST be a known issue with its construction, but they keep churning out these subpar machines, and now I am stuck trying to find something that will actually work. DO NOT buy this machine.

Thank you for your review, Lindsay. Our Customer Solutions team will remain in contact with you about this.

Review by

Pilar R.

Posted on 10/13/2026

Verified Purchase

Rated 3 out of 5 stars
Configuration:
1 Group

The machine worked very well, but it has stopped working after a year and four months; I would like information on who could inspect and repair it, since it is out of warranty. Thanks,

Review by

Melanie B.

Posted on 04/15/2026

Verified Purchase

Rated 5 out of 5 stars
Configuration:
1 Group

Very easy for beginners. We received a simple training from our coffee vendor and we were good to go. daily maintanence is very manageable.

Review by

Evelyn I.

Posted on 02/04/2025

Verified Purchase

Rated 5 out of 5 stars
Configuration:
1 Group

Purchased May 2022 and it has worked great for our breakfast restaurant. We just had some work done on it but that is the first issue we've had. Good value that I see as a good starter machine.

Review by

Cs C.

Posted on 09/27/2024

Verified Purchase

Rated 5 out of 5 stars
Configuration:
1 Group

good product, recommended

Review by

Hector R.

Posted on 06/17/2024

Verified Purchase

Rated 2 out of 5 stars
Configuration:
1 Group

One year later don’t work

Thank you for your review, Hector! We would like to gather more information about your experience with this espresso machine you purchased 3 years ago. A Customer Solutions Representative will contact you soon!

Review by

Dianna F.

Posted on 04/02/2024

Verified Purchase

Rated 5 out of 5 stars
Configuration:
1 Group

Good quality, pricing good , recommend

Review by

Roseburg H. from Culinary Arts/Douglas Cty Sch

Posted on 03/27/2023

Verified Purchase

Rated 4 out of 5 stars
Configuration:
1 Group