Customer Photos & Videos

4.2

Rated 4.2 out of 5 stars

108 Customer Reviews

Customers Say

Customers have mixed experiences with this commercial microwave. Many appreciate its ease of use, quick heating, and simple cleaning. However, concerns about durability and longevity are noted, with some units failing within a year. Opinions on customer service and warranty coverage also vary.

  • microwave
  • great
  • price
  • easy
  • commercial
  • dial
  • microwaves
  • recommend
  • love
  • works

This AI-generated summary was created from real customer reviews

Showing 40 of 108 reviews
Review by

Khanh N.

Posted on 11/27/2020

Verified Purchase

Rated 2 out of 5 stars
Control Type:
Dial

Bought in 01/2017, and it's dead on 11/26/2020, almost 4 years of service. This life span is too short for commercial equipment. Other then that, it works well. Going to have to buy a another one, but not this brand nor model.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Catherine

Posted on 09/03/2017

Verified Purchase

Rated 3 out of 5 stars
Control Type:
Dial

Still fairly new but it's a bit odd. It sounds like it's still running even after it's done, sometimes the light will stay on for a while even though the door is closed...it seems to have a few "quirks" that I'm not used to. It's not an issue but I imagine these oddities will end up to it breaking down before a year is up.

Review by

Cheul P.

Posted on 09/22/2025

Rated 1 out of 5 stars
Control Type:
Dial

Review by

Cheul P.

Posted on 09/16/2025

Verified Purchase

Rated 1 out of 5 stars
Control Type:
Dial

Don't buy this !! I’m very disappointed with these microwaves. I purchased two in January and only started using them in April — yet both stopped working by August. The overall quality is poor and far worse than a typical home microwave. I would not recommend this product.

Thank you for your review, Cheul! We would like to gather more information about your experience with this product. A Customer Solutions Representative will contact you soon!

Review by

Rose D.

Posted on 02/16/2024

Verified Purchase

Rated 2 out of 5 stars
Control Type:
Dial

Very disappointed with how quickly this microwave started dying! We have only been using it in our cafe for about 6 months and it is failing. We had better luck with cheap, home use microwaves from other retailers.

Thank you for your review, Rose! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Shannon C. from SNB

Posted on 07/09/2020

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Dial

Set to STUN! This super microwave will melt the chocolate right out of your bowl! Easy to use, Easy to clean... make sure you remember it is SUPER POWERED. Newbies will melt all your stuff!

Review by

Pardeep K.

Posted on 09/10/2019

Verified Purchase

Rated 4 out of 5 stars
Control Type:
Dial

Purchased this product a few times. First of all it is of great value! when taken care of and used with care, this can last you for years. Unfortunately in a busy restaurant cooks are constantly using it and banging the doors. This causes the life of the product to decrease. Nevertheless, it is in no way a bad microwave. It is strong, well built and works well. We have it on the servers line, cooks line. Main issue over the years that make us change it is the turn knob, it gets de-sensitive and does not set/does not work. Overall a good buy!

Review by

Nicholas S. from Mr. Pickle's Sandwich Shop

Posted on 03/25/2016

Verified Purchase

Rated 4 out of 5 stars
Control Type:
Dial

This microwave is very durable. We have had it for over 2 years and it keeps going strong. The only issue we have had is with the inside peeling, but other than that it is very durable.

Review by

Vinod P.

Posted on 12/20/2025

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Dial

good looks so nice for food service customer love it best price

Review by

Munah S.

Posted on 10/27/2025

Verified Purchase

Rated 2 out of 5 stars
Control Type:
Dial

bought this in January and it's not working now. how can I get it fixed?

Thank you for your review, Munah! We would like to gather more information about your experience with this microwave. A Customer Solutions Representative will contact you soon.

Review by

304 B.

Posted on 04/18/2025

Verified Purchase

Rated 4 out of 5 stars
Control Type:
Dial

It’s nice looking, pretty small but does the job. Has nice preset buttons for “slice of pizza”, “roll or pastry” and “sandwich”.

Review by

Katrina L.

Posted on 02/22/2025

Verified Purchase

Rated 1 out of 5 stars
Control Type:
Dial

This that out of box and only worked one time.DISLIKE

Thank you for your review, Katrina! A Customer Solutions Representative will remain in touch with you on this microwave. Please reach out with any questions!

Review by

Cassidy O.

Posted on 01/27/2025

Verified Purchase

Rated 1 out of 5 stars
Control Type:
Dial

This microwave died after 5 months of use and it was only used about 2 hours a day 3 days a week. Do NOT recommend

Thank you for your review, Cassidy! We would like to gather more information about your experience with this microwave. A Customer Solutions Representative will contact you soon.

Review by

Ignacio F.

Posted on 09/12/2024

Verified Purchase

Rated 1 out of 5 stars
Control Type:
Dial

I’m about three different ones and they’re all fell not even a year old. Can somebody contact me please thank you. I wanna know how long is the warranty

Thank you for your review, Ignacio! We have reached out to assist as we only see purchase history for 1 microwave, but we have received no response. Please contact our Customer Solutions team if you require further assistance! The base warranty terms for this item can be found in the "Resources and Downloads" section.

Review by

Nathan S.

Posted on 08/10/2024

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Dial

Very simple to use and very simple to clean. I really prefer the functionality of microwaves that have digital interfaces BUT this thing just works and will keep working for years to come.

Review by

Phong T.

Posted on 06/26/2024

Verified Purchase

Rated 1 out of 5 stars
Control Type:
Dial

Really disappointed in this product. Microwave stopped working after a day of use.

Thank you for your review, Phong! We would like to gather more information about your experience with this microwave. A Customer Solutions Representative will contact you soon!

Review by

Megan D.

Posted on 04/17/2024

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Dial

There was a very quick delivery option available and this fits our exact needs. Small but works well and heats foods very quickly

Review by

Vaughn S.

Posted on 12/12/2023

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Dial

Works like a charm. Bought in 2019 and still running strong. We did have to change the fuse once since purchase but the price and the product is perfect for any qsr.

Review by

Aji L.

Posted on 11/27/2023

Verified Purchase

Rated 1 out of 5 stars
Control Type:
Dial

it didn't last a month, I got the extended warranty and when i tried to fill a claim, they say that it had store warranty, but it doesnt give me any option on how to file that claim. I dont even know who to contact!

Thank you for your review, AJI! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Matthew H.

Posted on 11/21/2023

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Dial

We are very happy with this microwave. We have two stacked on top of each other. They work as they should and help us handle BOH rush.

Review by

Anthony J.

Posted on 05/27/2023

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Dial

The knob is kinda cool bit weird at the same time but i like the led lights telling you were it timed at Clean and sleek Easy to use o big either but you can tell its made right it has some decent weight to it

Review by

Seth G.

Posted on 04/25/2023

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Dial

This microwave lasted me 6 years with a total of about 3 hours of run time per day. Has beat out all the High Priced microwaves I have in my locations. Just ordered the larger one when this one went out.

Review by

Melissa F. from Bloomin Cup

Posted on 02/23/2023

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Dial

This microwave is great. We've had it for a few years at my shop and it runs like a champ, heating up quickly and is very easy to clean. A good purchase from webstaurant for sure!

Review by

Guy W. from Pw Food Enterprises Inc

Posted on 10/18/2022

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Dial

Review by

Bryan S. from Bob Dog Pizza

Posted on 03/23/2022

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Dial

Great little microwave. I have had this in my restaurant for almost 4 years. There has been no problems. Stainless steel very easy to keep clean.

Review by

Liliana V. from Taco Guacamole

Posted on 07/05/2020

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Dial

I love this microwave. I bought to use it in a food truck. It's quality is good and the price is low. You don't need too pay too much

Review by

Belinda R. from Feeding The Children Of Central Kansas

Posted on 04/20/2020

Rated 5 out of 5 stars
Control Type:
Dial

Perfect microwave for summer food service program. Heats quickly, easy to use. Never a concern. Easy to wipe out and clean. Cooks like this one much better than the one we replaced.

Review by

Nicole B. from Hood Canal School District #404

Posted on 02/27/2020

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Dial

Great microwave, easy to use. Heats foods efficiently and quickly. Sleek design fits on most any shelf. I recommend that this for anyone looking for a small microwave,

Review by

Kara P. from Marlboro Diner

Posted on 01/09/2020

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Dial

Lasting microwave for high functioning restaurant . Lasts a Long time and heats food extremely quick . Have purchased more than one for numerous restaurants which says a lot

Review by

Anthony R. from Romano's

Posted on 10/11/2019

Verified Purchase

Rated 4 out of 5 stars
Control Type:
Dial

Good, product, very easy to use and clean. the dial is nice and easier than buttons and no worrying about timer vs cook. for the low price id say its a good buy.

Review by

Reynaldo M. from Casa Antigua Restaurant & Grill

Posted on 08/25/2019

Verified Purchase

Rated 4 out of 5 stars
Control Type:
Dial

The oven was a bit smaller than expected, we thought it would be standard size; but nonetheless; it is very nice and very functional. We use it for small portions, and average size plates.

Review by

Robert S.

Posted on 07/30/2019

Verified Purchase

Rated 1 out of 5 stars
Control Type:
Dial

I bought it in 2018 and It lasted less than a year before it stopped working. I would not recommend buying it without a warranty in place.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Benoit B. from Valtti Food Services

Posted on 07/30/2019

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Dial

Really good quality, works perfect, is efficient. We use it every day and works like day one. Free delivery on it is a must, just buy another one

Review by

Craig S. from Craig's Shave Ice

Posted on 07/24/2019

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Dial

Very good microwave! With its stainless steel exterior, it is very easy to keep clean, and with its dial control and easy to read warming instructions it has been great for warming up and defrosting food.

Review by

Perry W. from Milk + Sugar

Posted on 07/09/2019

Verified Purchase

Rated 4 out of 5 stars
Control Type:
Dial

Works fine but does not have a plate so I feel like things don’t heat up properly. Also the max time you can put is 6 min at a time. And there are no other functions (defrost, reheat, etc). For a commercial microwave I would also have liked it to have more space inside.

Review by

William T.

Posted on 07/05/2019

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Dial

The item has been A+. We do not hear much by microwave on the food truck but when we need it, this micowave comes in handily.

Review by

Ragene A. from Natural Ethics

Posted on 06/27/2019

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Dial

Good for reheating foods. Heats up really well. Would definately recommend for an essebtial item in the kitchen. Every house hold should have one of these.

Review by

Gordon L.

Posted on 03/16/2019

Verified Purchase

Rated 3 out of 5 stars
Control Type:
Dial

Use this microwave for low volume. You can not fit a 1 gallon square cambro inside the microwave. The price is right for light duty use. Overall, I use this microwave for small applications and low volume so my purchase was perfectly matched for my needs.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Mohamad H. from Star’S Cafe

Posted on 02/25/2019

Verified Purchase

Rated 4 out of 5 stars
Control Type:
Dial

Durable, reliable , good quality and fast heating, easy to clean that was my second microwave the same kind I ordered it’s helping me a lot when I’m busy.

Review by

Lisa G.

Posted on 02/19/2019

Verified Purchase

Rated 5 out of 5 stars
Control Type:
Dial

I love this microwave. Was looking for something without a turntable. This fits the bill. The only downside is it cooks in 15 second increments. So if I only need to cook for 10 seconds, like butter, I have to keep an eye on it. It isnt that big of a deal.