Customer Photos & Videos

2.0

Rated 2 out of 5 stars

4 Customer Reviews

Frequently Mentioned

  • unit
  • drawer
  • buyer
  • company
  • complete
  • days
  • faces
  • fridge
  • fridges
  • ice
Showing 4 of 4 reviews
Review by

Cheese L.

Posted on 07/16/2024

Verified Purchase

Rated 1 out of 5 stars
Style:
4 Right Drawers / 1 Door

I rarely write reviews - but feels necessary for this product. BUYER BEWARE, we bought 4 for our panini shops, all of which have had significant frosting problems despite playing with temp/defrost. Full ice blocks forming on evaporator coils, loss of thousands of sandwiches over the last two months of use. Very light/poorly built, the drawer seals are poor quality rubber with varied density that don't seat properly. Multiple drawer faces are mounted at offset angles from the face of the fridge where they can never make a seal even with a proper gasket - looks to be from sloppy drawer slide mounting. I've been maintaining fridges in our 8 unit regional operation for over 6 years and these are THE worst refrigerators I've ever seen

Thank you for your review! We would like to gather more information about your experience with this worktop refrigerator. A Customer Solutions Representative will contact you soon!

Review by

Chriss G.

Posted on 10/01/2023

Verified Purchase

Rated 5 out of 5 stars
Style:
3 Door

This is a work horse! We had this worktop fridge for 3 years now with out hick ups. Would recommend this to anybody.

Review by

Patrick L.

Posted on 08/12/2023

Verified Purchase

Rated 1 out of 5 stars
Style:
6 Drawer

What a complete disappointment! Initially after installing, the product could not lower the temperature below 46 degrees, even though the led read 38. I do not believe the compressor is large enough to even cool the unit. I emailed the warranty address as instructed per the virtual agent and no one responded after 5 days. Today, the unit quit working all together (10 days from purchase). I filed a claim online for warranty repair. Hopefully someone will respond. Never a again! Will stick with the overpriced name brands. We rely heavily on our line units, now we are using ice baths for our ingredients until someone make this right. Do not buy this unit! Complete Junk

We appreciate your review, Patrick. We wish this product would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Review by

Luis S. from Viva Tequila

Posted on 01/26/2023

Verified Purchase

Rated 1 out of 5 stars
Style:
3 Door

4 months of used and it quit working, not cooling, I reach out to the 3rd party company, Avantco use for warranties and they don't have not one available to come until 2-3 weeks out. Stay away from this company horrible tech support.

We appreciate your review, Luis. We wish this product would have worked out for you. Our Customer Solutions team will remain in contact with you about this.