Scratch and Dent ServIt FW200D 12" x 20" Full Size Dual Well Electric Countertop Food Warmer with Digital Controls - 120V, 2000W

Item number  423fw200d

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Product Overview

  • Powerful heating elements deliver 1000W per well to keep foods hot, safe, and ready to plate
  • Industry-leading corrosion-resistant insulated 18-gauge stainless steel wells fit food pans 6" deep
  • Dual well design allows you to keep twice the amount of food warm at different temperatures
  • 120-212 degree Fahrenheit temperature range; heats in less than 30 minutes for quick warming
  • Holds up to 2 full size food pan or fractional size food pans (sold separately)
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This is an outlet item

Any warranty information listed in the manual is void unless otherwise stated and we will not be able to accept any returns.

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Please note that all items are sold as is, and all sales are final. We guarantee these items will work on arrival following installation in accordance with the product documentation. We recommend that you carefully read the product description, damage/use description, and other related product literature such as specification sheets and product manuals before placing your order.

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Note that Outlet products are sold without any warranty. If you have any questions or concerns about a product even after reading the description and product literature, please contact us.

Specs

Quantity
1/Each
Shipping Weight
62 lb.
Width
30 1/2 Inches
Depth
22 5/8 Inches
Height
10 1/8 Inches
Power Cord Length
78 3/4 Inches
Interior Width
12 Inches
Interior Depth
20 Inches
Interior Height
8 Inches
Voltage
120 Volts
Wattage
2,000 Watts
Control Type
Digital
Features
NSF Certified
Installation Type
Countertop
Material
Stainless Steel
Number of Compartments
1 Compartment
Plug Type
NEMA 5-20P
Power Type
Electric
Size
Full Size
Style
Bain Marie
Temperature Range
120 - 212 Degrees F
Type
Warmers

Scratch and Dent Details

  • New; never used
  • Out of original packaging
  • Right side top edge is slightly bent
  • Scratches and scuffs on the top edges

Keep your steamy vegetables, plump hot dogs, fluffy eggs, or sizzling bacon hot, safe, and ready to plate with this ServIt FW200D 12" x 20" full size dual well electric countertop food warmer with independent digital controls. Thanks to its specially designed internal heating elements, this unit holds your prepared foods at food-safe temperatures for several hours at a time. Whether you operate a busy buffet line, concession stand, or self-serve station, this 2000W warmer (1000W per well) offers the functionality and versatility needed to always provide fresh-tasting products! Plus, two wells can hold twice the amount of food, which gives you the flexibly to warm a variety of different foods or meals at different temperatures simultaneously.

Thanks to its industry-leading 8" well depth, this unit can fit (1) 12" x 20" full size, (2) 1/2 size, or (3) 1/3 size food pans that are 6" deep in each well at once, which allows you to keep a variety of different foods warm simultaneously, making food prep a whole lot easier! For ultimate versatility, it also features a temperature range of 120-212 degrees Fahrenheit. The independent and intuitive digital controls allow you to customize your heat output for each well while helping you distinguish between set and actual temperatures, too. Plus, this unit will preheat in as little as 30 minutes, offering a quick and effective way to keep the products that your guests love most warm and ready to eat! The indicator light even lets you tell if the warmer is turned on at glance.

This 12" x 20" dual well countertop food warmer is both lightweight and portable, making it an ideal solution for food trucks or caterers who are always on the go to their next event. It boasts a sturdy stainless steel water well that is sure to withstand the wear and tear of constant use. Each well is fully insulated so heat stays inside the unit, warming your food and lowering your electricity use. Additionally, the interior is lined with corrosion-resistant 18 gauge stainless steel to make cleaning an effortless task. This unit requires a 120V electrical connection for operation.

Overall Dimensions:
Width: 30 1/2"
Depth: 22 5/8"
Height: 10 1/8"

Interior Well Dimensions:
Width: 12"
Depth: 20"
Height: 8"

  • 5-20P

    5-20P

    This unit comes with a NEMA 5-20P plug.

  • NSF Certified

    NSF Certified

    This item is certified by NSF to applicable standards.

  • UL Certified

    UL Certified

    This product is certified to applicable standards and requirements by UL Solutions.

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Customer Reviews

Customer Photos & Videos

2.7

Rated 2.7 out of 5 stars

11 Customer Reviews

Frequently Mentioned

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Showing 11 of 11 reviews
Review by

Elie

Posted on 04/14/2025

Verified Purchase

Rated 1 out of 5 stars
Style:
Single Well

Our choice pans do not fit in these. We literally wasted money buying this warmer.

Thank you for your review, Elie! We would like to gather more information about your experience with this food warmer. A Customer Solutions Representative will contact you soon. Please note that although this food warmer fits full size or fractional size food pans (sold separately), the exact fit of the pan will be different depending on the pan brand, and some gaps may appear.

WebstaurantStore Customer Solutions

Review by

Jason B.

Posted on 11/23/2024

Verified Purchase

Rated 3 out of 5 stars
Style:
Single Well

I am sure it works fine, but it does not fit 1/6 size food pans like other similar sized food warmers on the market do.

Thank you for your review, Jason! We would like to gather more information about your experience with this food warmer. A Customer Solutions Representative will contact you soon! Please note, this food warmer is designed to work with full size, 1/2 size, or 1/3 size pans.

WebstaurantStore Customer Solutions

Review by

Meredith O.

Posted on 06/06/2026

Verified Purchase

Rated 1 out of 5 stars
Style:
Single Well

Do not purchase this unit. Have only used it a couple of times and first it tripped every outlet it was plugged into. An electrician got it working and then the next issue it would turn on but it wouldn't actually heat up. After replacing the thermostat, it now trips every outlet it is plugged into. The electrician fees are more than what the unit was purchased for. Waste of money.

Thank you for your review, Meredith. As this product is outside of the manufacturer's warranty protection period, it will need to be repaired or replaced. Please reach out to our Customer Solutions team if you would like any assistance.

WebstaurantStore Customer Solutions

Review by

Vincent C.

Posted on 05/21/2026

Verified Purchase

Rated 5 out of 5 stars
Style:
Single Well

Heats up less than 10 minutes, user friendly, sore we’ll, holds and maintain proper temperature with adjustable control

Review by

T. M.

Posted on 01/27/2026

Verified Purchase

Rated 3 out of 5 stars
Style:
Single Well

Worked perfectly fine for about a year, used solely as a soup warmer at a coffee shop. One day it just quit. Upon rtaking it apart, wires are singed on the inside. Just bizarre. Maybe even unsafe? This product needs an enginerering review from its manufacturer.

Thank you for your review, Martin! We would like to gather more information about your experience with this food warmer. A Customer Solutions Representative will contact you soon!

WebstaurantStore Customer Solutions

Review by

Monique S.

Posted on 01/10/2026

Verified Purchase

Rated 1 out of 5 stars
Style:
Single Well

Purchased three of these units. Two out of three stopped working within 4 months. Water of money. Beware don’t buy.

Thank you for your review, Monique! We would like to gather more information about your experience with this food warmer. A Customer Solutions Representative will contact you soon!

WebstaurantStore Customer Solutions

Review by

Aaron S.

Posted on 12/30/2025

Verified Purchase

Rated 5 out of 5 stars
Style:
Dual Well

Review by

Abdul E.

Posted on 09/24/2025

Verified Purchase

Rated 5 out of 5 stars
Style:
Dual Well

Review by

Sol G.

Posted on 04/16/2025

Verified Purchase

Rated 1 out of 5 stars
Style:
Single Well

Do not buy this. I have gone through 4 units. The first 2 failed within a year and qualified for a warrantee replacement. The replacements failed within a year, again, and were not covered by the warranty. Waste of money.

Thank you for your review, Sol! We would like to gather more information about your experience with this food warmer. A Customer Solutions Representative will contact you soon!

WebstaurantStore Customer Solutions

Review by

Samantha I.

Posted on 01/08/2025

Verified Purchase

Rated 1 out of 5 stars
Style:
Single Well

We bought two of these and they didn't last 4 months. I don't recommend this brand.

Thank you for your review, Samantha! Our Customer Solutions team has been in contact with you - if you have any further questions or concerns on this order, we are happy to assist!

WebstaurantStore Customer Solutions

Review by

Robert B.

Posted on 08/23/2024

Verified Purchase

Rated 4 out of 5 stars
Style:
Single Well

It worked well. Had not problems at all. I would totally get another one