Verified Purchase
Purchased these as they were on sale and they work fine. All Items ordered were in 6 Boxes 5 were delivered on time one was missing when I chatted with Customer Service the person did everything but call me a liar. They kept sending pictures were Fed Ex showed the packages on my porch and I told here yes they were there but I was missing 18 items. Really made me mad. That person then could not seem to understand what was missing. I had to tell them 5 or 6 times what items were missing then they just said I will look into it and email you by Thursday. Thursday came and I got a message that said those items did not ship we are shipping now. No apology for the poor way the Customer Service person acted towards me doing everything short of calling me a liar. The items all arrived in great shape and were perfect but customer service needs to work on their skills when dealing with a problem or they will chase customers away.
1 out of 1 found this review helpful
We appreciate your review, Bernard. We wish this product would have worked out for you. Our Customer Solutions team will remain in contact with you about this.