Verified Purchase
- Finish:
- Stainless Steel Front, Aluminum Sides & Interior
We have had a horrible time with this freezer. We thought our electricity went out during the night, lost an entire freezer of fresh ice cream, had it happen again and then added a back up battery for protection thinking again that it was the electricity at the building. Third time it happened we were open and watched the freezer drain the back up battery in just a few minutes. We've submitted a work request on it twice and still haven't gotten anything back from the company. Very frustrating.
1 out of 1 found this review helpful
Thank you for your review, Maggie! We are sorry this freezer has not worked well for you. The good news is that your unit has a 3 year parts and labor warranty, so if the issue is the freezer and not your electrical connection, it should not be a problem to be fixed. A Customer Solutions Representative will contact you soon!