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I've been meaning to write a review on this for a long time. I originally purchased 1 unit to test out for a couple months to see if it would work in my small chain of dessert shops. We do not sell a lot of coffee and thought this would work better than making whole airpots. After it seemed to work for us I purchased 7 more. Within the first year 6 of those machines stopped working. I had worked with Webstaurant and Bunn and when the first one broke, I was able to get a replacement. When the others started breaking, they literally ignored me. We spent hours going back and forth and being pushed around to different representatives. When I finally got the shipping label to return one more I sent it in and never received a replacement unit. Read More
2 out of 2 found this review helpful
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