i purchased this coffee brewing machine, it never worked, water bubbled out of the top and leaked out the sides, no warranty through Webstaurant and was told that I would have to call the company. I called the company and was told A service technician would be sent out and if determined it was my fault, I would have to pay a charge, if not, they would repair. I have had the product sitting in my shop since 2018 now, broken, and never used but once.
We appreciate your review, Gina. We wish this Bunn 33200.0015 VPR Black 12 Cup Pourover Coffee Brewer with 1 Upper and 1 Lower Warmer and 2 Glass Decanters - 120V would have worked out for you. Our Customer Solutions team will remain in contact with you about this.
WebstaurantStore Customer Solutions