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Works great for heating drinks! But it is very very hard to clean!
4 out of 4 found this review helpful
$399.99/Each
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Packed with great features, this dispenser can be used at tailgates, catered events, company picnics, and buffets. A large 2.6 gallon tank holds a fantastic variety of products, from syrups and gravy to au jus, drawn butter for seafood, and piping hot cider or hot chocolate! Plus, it is presented in a crystal-clear bowl for increased merchandising. Thanks to the stainless steel boiling tank and heating element, cleaning and sanitizing the unit at the end of the day is a breeze.
This unit comes with a NEMA 5-15P plug.
This product complies with the standards imposed by Conformance European (CE).
"We get lots of comments from customers on how cool this looks stirring our gourmet hot chocolate."
Read More ReviewsThe interior rotating paddle keeps the product well blended and consistently mixed for the best customer experience.
The front rod on the faucet can be adjusted depending on the thickness of the beverage you are dispensing. This dispenser is not recommended for very thick products like hot fudge or caramel.
A drip tray with a float indicator prevents messy, dangerous spills in case of accidental drips or splashes from overfilled cups.
The easy-to-read thermostat allows you to keep beverages at an ideal serving temperature from 160 to 185 degrees Fahrenheit.
An overheat sensor allows for safe operation by preventing the unit from overheating and causing injuries to guests or staff members.
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Specs
Hot Chocolate
119 Products
Cappuccinos & Lattes
232 Products
Coffee Mugs, Tea Cups, Cappuccino Cups, and Saucers
10 Categories
Coffee / Espresso / Tea Machine Cleaners
65 Products
3.0
7 Customer Reviews
2 reviews rated this 5 out of 5 stars.
1 reviews rated this 4 out of 5 stars.
0 reviews rated this 3 out of 5 stars.
3 reviews rated this 2 out of 5 stars.
1 reviews rated this 1 out of 5 stars.
Customers appreciate this machine's ability to keep drinks warm and its visual appeal in serving hot cocoa. However, many report issues with durability, particularly with the motor failing shortly after the warranty period and difficulties in cleaning and maintenance.
This AI-generated summary was created from real customer reviews
Verified Purchase
Works great for heating drinks! But it is very very hard to clean!
4 out of 4 found this review helpful
Verified Purchase
Worked well for one winter season for pre mixed hot cocoa. It does require complete disassembly for adequate cleaning but knowing that up front helped. Unfortunately the motor that rotates the paddle started making noise about one month after warranty period expired and then started to fail intermittently becoming so unreliable we had to take it out of commission. Fairly expensive device if it only works for a little more than a year. Unfortunately can’t recommend this.
2 out of 2 found this review helpful
Thank you for your review, Rose! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!
WebstaurantStore Customer Solutions
Verified Purchase
Although this machine does keep the drinks warm, it is not built well. We have only used it a handful of times since purchasing it and the gasket inside the spout has already shredded. We didn't figure this out until after filling the machine, when we went to pour a cup of hot cocoa and it sprayed out the top of the spout. It was extremely difficult to drain the machine while it was full, since the canister on top is open on both sides so you can't remove it full. The only way to get the liquid out is to drain it, but with a broken gasket this made a huge mess everywhere. The concept is great, customers love seeing the hot cocoa and we love being able to keep it displayed but with the gasket shredding after only using it a few times it was a huge disappointment.
1 out of 1 found this review helpful
Thank you for your review, Priscilla! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!
WebstaurantStore Customer Solutions
Verified Purchase
We get lots of comments from customers on how cool this looks stirring our gourmet hot chocolate.
1 out of 1 found this review helpful
Verified Purchase
Would give ZERO! COMPLETE JUNK !!!! Dont buy its a waste. Barely worked one day and motor shut off . And tes I followed all instructions. Will return TODAY for refund . I usually buy all my equipment fron webstaurant but lately man they have been bad
Thank you for your review, George! Our Customer Solutions team has been in touch with you about this beverage dispenser. If you have any further questions, please contact Customer Solutions.
WebstaurantStore Customer Solutions
Verified Purchase
Love this cocoa maker .
Verified Purchase
Similar experience to other customers with this machine. About a month after the warranty ended the motor died. This is my second one and they've both had the motor fail just after the warranty ended. When they are working, they are great.
We appreciate your review, Kaitlyn. We wish this dispenser would have worked out for you. Our Customer Solutions team has reached out to you about this and is happy to assist if you have any further questions or concerns!
WebstaurantStore Customer Solutions