Verified Purchase
The item was received in used condition, with visible water rust on the bottom screws, which indicate the machine had been in use for quite some time. One of the legs was damaged as well as red saucy smudge around the machine. Aside from the fact that Astra attempted to pass on a return as a new product, the machine itself seemed very basic, and light weight for such an expensive investment. I would compare the quality to a cheap espresso machine on other sites. Definitely not worth anywhere near the price. If you are looking for a steam wand solution for tea lattes, I would either purchase a one group commercial espresso machine or a Chinese bubble tea machine, which you see in most bubble tea shops, and are made for heavy commercial use and sell for less. We returned this item.
1 out of 1 found this review helpful
Thank you for your review, Mark! We are sorry this product has not worked well for you. Action has been taken to remedy this. Please reach out to our Customer Solutions team if you have any questions!