Verified Purchase
- Color:
- White
This was a great product until recently. They cannot hold my hot food anymore and they are not stackable like they used to be. I talked to a nice rep from webstrauntant i told them it is a different quality product. They said we change our suppliers to suit the demand. Im ok with that but atleast keep the same level and quality of products. I couldn't replace the item nor get a refund.the item will be thrown in the trash. Also i cancelled my subscription and will take my business else where.
1 out of 1 found this review helpful
Hello, sorry to hear you had trouble with this item. With unbranded product, we will sometimes switch suppliers in order to keep product in stock. While we do our best to match apples to apples, sometimes there are minor differences. The priority for unbranded products is stock availability and price. We look at these items as generic, however the vast majority of our items are branded, and those products are generally very consistent. We recommend branded items for those looking for consistency. I do see that our customer service team has authorized a return for your items, but please reach out to them should you need advice for a branded product that will better suit your needs.