For more than 30 years, Follett has supported health care facilities with Symphony ice and water dispensers. Designed specifically for patient care, Follett’s ongoing efforts to meet the demanding needs of the health care market has inspired continuous product improvement and the development of the Symphony Plus series, with a focus on sanitation, service ability, sustainability, and overall low life cycle costs. An upgrade to our popular Symphony Series, Follett’s high performance Symphony Plus ice and water dispensers offer the industry’s largest selection of countertop, free standing, and wall mount dispensers, and require the least amount of counter or floor space. The right choice for patient care, Symphony Plus dispensers produce chew-glit ice, soft and, as the name suggests, chewable. Chew-glit ice promotes hydration by keeping drinks cool and refreshing for recovering patients. It also forms well in ice packs, providing excellent surface contact to reduce swelling and sooth pain. For cleaner and more sanitary patient ice, Symphony Plus dispensers are treated with agion, antimicrobial protection, to inhibit growth untreated surfaces that come in contact with the ice and water. Plus, Follet’s sensor safe infrared dispensing eliminates all physical contact between the cup and the dispenser, greatly reducing the chance of cross contamination. And Symphony Plus’s new automatic self-flushing routine regularly empties and refills the ice machine water system. To remove impurities and provide fresh water for making ice. Symphony Plus ice machines are also easy to service and maintain. Each Symphony Plus dispenser has a common high-performance ice machine that produces 425 pounds of patient-preferred chew-glit ice per day. This allows facilities to inventory just one set of parts and maintenance staffs only have to learn about one ice machine. Having a spare replacement ice module on hand ensures zero down time. An ice machine needing service can be easily removed and replaced with a new module in minutes, allowing nurses to continue dispensing ice, while the module needing service can be attended to in the maintenance shop. Since ice machines usually wear out before the dispense mechanism, the life of Symphony Plus dispensers can be extended by replacing only the ice machine module. This results in savings of approximately 40% per unit, giving Symphony Plus the lowest life cycle cost of any ice and water dispenser in the industry. Good preventive maintenance of the ice maker and dispenser is still the most effective way to achieve satisfactory performance, long service life, and a steady supply of clean, sanitary, patient ice. One of the most valuable features of the new Symphony Plus series is semiautomatic cleaning and sanitizing. This new 3-step process will reduce cleaning and sanitizing time for the entire ice machine and dispenser to less than one hour, a savings of 50% or more compared to other ice and water dispensers. Symphony Plus also improves service ability by making the equipment easier to understand and analyze. The new user-friendly control board with intuitive LED diagnostic lights aids technicians in troubleshooting and servicing. Follett dispensers provide a sustainable environmental solution. Water consumption is 40% less than that of similar sized cube type ice machines and all dispensers meet Consortium for Energy Efficiency, CEE, Tier 2 specifications. Additionally, Symphony Plus ice only dispensers are also Energy Star qualified. To Follett, sustainability not only means energy and water efficiency, but also a soothing environment for patient recovery. For patient comfort, Symphony Plus’ dispensers now have a quiet night sleep mode, to reduce patient disturbance by reducing the number of ice machine startups while maintaining sufficient ice for patient care. Follett’s commitment to quality performance is carefully managed for every aspect of our products. From design and testing, to service and support. Our state-of-the-art manufacturing in Easton, Pennsylvania is continually updated with the latest equipment and processes. Symphony Plus units ship with the best warranty available, 3 years parts and labor on the entire machine, and 5 year parts on the compressor. Follett has also earned an unparalleled industry reputation for exceptional customer service by providing tool-free factory-direct technical support 365 days a year, in addition to free technical service seminars held nationwide. We’re passionate about our products, we like them, we believe in them, and that passion comes through when we are selling the features and benefits, so I think we’re on a good path here. Follett: innovative solutions, inspired by ice.
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Bring reliability and functionality to your business with Follett’s Symphony Plus ice and water dispenser series! With unparalleled benefits and features, you can have confidence in this cost-efficient and long-lasting machine.
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