Customer Photos & Videos

2.8

Rated 2.8 out of 5 stars

36 Customer Reviews

Customers Say

Customer feedback on these lids highlights a common issue with inconsistent fit, often resulting in loose connections that may lead to spills. While some customers are satisfied, many report that the lids do not securely snap onto cups, suggesting a potential quality control problem.

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This AI-generated summary was created from real customer reviews

Showing 36 of 36 reviews
Review by

Helen M.

Posted on 05/20/2023

Verified Purchase

Rated 1 out of 5 stars
Type:
Extra-Wide Sip-Through

Buy these lids... if you want your customers to dump coffee all over themselves. They are inconsistently sized and do not fit snugly on the 20oz or 24oz sizes.

Thank you for your review, Helen! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Dae S.

Posted on 07/27/2023

Verified Purchase

Rated 1 out of 5 stars
Type:
Extra-Wide Sip-Through

Dont get it! Purchased 5000 various cup sizes and lids to match from "Choice" and they do not close tight. I could confidently say that 99% of the lids dont fit, Leaks all over, lids come off, etc. (And yes its the correct cup/lid) Just invest more money and get SOLO products. Horrible

Thank you for your review, Dae! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

John K. from Think Coffee

Posted on 05/06/2021

Verified Purchase

Rated 1 out of 5 stars
Type:
Extra-Wide Sip-Through

Really want this product to work but unfortunately it does not consistently. The lids pop off with very little resistance. I have had several customers complain about spilled drinks as a result.

Thank you for your review, John! We are sorry this Choice 9, 12, 16, 20, and 24 oz. Clear Sip-Through Lid with Extra-Wide Opening - 1000/Case has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Tamara B.

Posted on 09/17/2023

Verified Purchase

Rated 2 out of 5 stars
Type:
Extra-Wide Sip-Through

I really wish I read the reviews before I purchased these. The lids don't fit the cups and alot seem to be warped. I definitely was not satisfied with them.

Thank you for your review, Tamara! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Tim U.

Posted on 09/04/2023

Verified Purchase

Rated 1 out of 5 stars
Type:
Extra-Wide Sip-Through

Very inconsistent. Lids do not fit at all in some cases resulting in a large amount of wasted product. Lids are manufactured inconsistently - would not recommend purchasing these lids.

Thank you for your review, Tim! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Dorela M.

Posted on 06/19/2023

Verified Purchase

Rated 1 out of 5 stars
Type:
Extra-Wide Sip-Through

Horrible. It’s not right. pop open so easy and licks. If not for the low price I would have asked for refund.

Thank you for your review, Dorela! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Alexander E.

Posted on 06/19/2023

Verified Purchase

Rated 1 out of 5 stars
Type:
Extra-Wide Sip-Through

They DO NOT FIT the regular choice plastic cups, nor any regular plastic cup that you buy. DO NOT BUY IT. It´s a waist of money, The wont take it back!!!!!!

We appreciate your review, Alexander. We wish this product would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Review by

Reid T.

Posted on 01/20/2022

Verified Purchase

Rated 1 out of 5 stars
Type:
Extra-Wide Sip-Through

We constantly check every lid that’s set on a cup to ensure it fits correctly and end up throwing away close to 25% of these lids. It’s a huge time and money waste. I encourage anyone looking at these lids to spend a bit more money and purchase a quality cup/lid combo.

Thank you for your review, Reid! We are disappointed to hear these lids have not worked well for you and we will look into the issue. A Customer Solutions Representative will contact you soon!

Review by

Shawna C.

Posted on 07/24/2023

Verified Purchase

Rated 1 out of 5 stars
Type:
Extra-Wide Sip-Through

I wish I would have read the reviews first. I am having the same issue with the 20 oz and 24 oz cups. The lids DO NOT fit snug and pop off causing spills. I contact a representative and was told to send a video of the issue I am having. REALLY?! A video? Look at the reviews and see there is an issue with these lids! These 2 sizes are my highest selling, now I have to purchase different lids for the 20 and 24 ounce so my customers don't end up wearing their drink.

Thank you for your feedback! We are sorry your product was defective. Action has been taken to remedy this. Please reach out to our Customer Solutions team if you have any questions!

Review by

Whitney N.

Posted on 06/06/2023

Verified Purchase

Rated 5 out of 5 stars
Type:
Extra-Wide Sip-Through

We use this lid with EcoChoice 12 oz., 16 oz., and 24oz. PLA Compostable Plastic Cold Cups. We used to also use the slightly cheaper version of the choice cups. The lids fit ALL of these cups consistently. I'm seeing reviews where people have had some troubles, and that's not been our case at all. We go through about 500 cups a week consistently, and the lids work great.

Review by

Beverly S.

Posted on 05/09/2023

Verified Purchase

Rated 5 out of 5 stars
Type:
Extra-Wide Sip-Through

Everyone loves these sip through lids. We go through so many of them because our customers prefer these over having to use a straw.

Review by

Jack B.

Posted on 05/06/2023

Verified Purchase

Rated 1 out of 5 stars
Type:
Extra-Wide Sip-Through

The Lids do NOT NOT fit the cup good like it states. I own a coffee shop and I changed to these cups and it was a big big mistake. the customers are spilling them. The staff cant keep the lids on the cups. I would not buy these

Thank you for your review, Jack! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Lindsey L.

Posted on 12/09/2022

Verified Purchase

Rated 2 out of 5 stars
Type:
Extra-Wide Sip-Through

These are NOT efficient lids with the recommended cup. Very disappointed and don’t recommend at all. Now I have to reorder lids.

Thank you for your review, Lindsey! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Erin M. from Erin's Street Bistro

Posted on 06/14/2022

Verified Purchase

Rated 3 out of 5 stars
Type:
Extra-Wide Sip-Through

I use these on both 12 & 16oz cups for our Italian sodas, iced coffees, and smoothies. I like the opening for drinking, but they don't go on super easily & they don't fit as tightly as I'd like. I ordered them because my normal ones weren't available; I probably won't order them again.

Review by

Lydia A.

Posted on 01/15/2026

Verified Purchase

Rated 1 out of 5 stars
Type:
Extra-Wide Sip-Through

We have been getting these for around 3-4 months and the quality of them has gone down significantly.. Some don’t click onto cups, some come undone, and some are just straight up deformed.

Thank you for your review, Lydia! We would like to gather more information about your experience with this lid. A Customer Solutions Representative will contact you soon.

Review by

Bob C.

Posted on 11/18/2025

Verified Purchase

Rated 5 out of 5 stars
Type:
Extra-Wide Sip-Through

We are very happy with this purchase

Review by

Amairani B.

Posted on 10/21/2025

Verified Purchase

Rated 1 out of 5 stars
Type:
Extra-Wide Sip-Through

Didnt fit any of the cups I order

Thank you for your review, Amairani! We would like to gather more information about your experience with this product. A Customer Solutions Representative will contact you soon!

Review by

Amanda D.

Posted on 10/18/2025

Verified Purchase

Rated 1 out of 5 stars
Type:
Extra-Wide Sip-Through

These do not properly fit the Choice 16 oz cups. We have had several customers complain about the lid not being secure. It seems to fit the Choice 24 oz. cups better.

Thank you for your review, Amanda! We would like to gather more information about your experience with this sip-through lid. A Customer Solutions Representative will contact you soon!

Review by

Amy L.

Posted on 10/03/2025

Verified Purchase

Rated 1 out of 5 stars
Type:
Extra-Wide Sip-Through

These lids are the reason we are switching our whole cup/lid system. We use a lot of sippy lids, but these fit so loose. We have been purchasing these and the accompanying 16 and 24 oz cups and each time we put one on, we have to gently lift it to test and make sure it’s not going to pop off when the customer gets it. We’ve had to toss many of them and even the ones that we hand out come off fairly easily. We switched to another brand system after some searching. The lids audibly snap on! They cost a bit more, but it’s better than “hoping” the lid doesn’t leak when the customer goes to sip it. Now, what to do with the old ones…

Thank you for your review, Amy! We would like to gather more information about your experience with this sip-through lid. A Customer Solutions Representative will contact you soon!

Review by

Lameeka S.

Posted on 08/13/2025

Verified Purchase

Rated 1 out of 5 stars
Type:
Extra-Wide Sip-Through

do not buy these lids ive gotten so many bad customer rviews because of hese lid. they have causd my cusomers to spill drinks on hem or leak through the sides. they do not fit choice cups. i bought a large box of them now I'm stuck. waste of money and recieved bad customer reviwes all because of these lids.

Thank you for your review, Lameeka! We would like to gather more information about your experience with this sip-through lid. A Customer Solutions Representative will contact you soon!

Review by

Jay C.

Posted on 08/09/2025

Verified Purchase

Rated 4 out of 5 stars
Type:
Extra-Wide Sip-Through

Just what customers want

Review by

Rachid F.

Posted on 07/25/2025

Verified Purchase

Rated 1 out of 5 stars
Type:
Extra-Wide Sip-Through

Don’t fit , waste of money don’t buy

Thank you for your review, Rachid! Please note, compatible lids can be found in the Works With section of the item page. Customer Solutions has reached out to you and resolved this issue. Please reach back out to Customer Solutions if you need further assistance!

Review by

Sonia C.

Posted on 06/10/2025

Verified Purchase

Rated 2 out of 5 stars
Type:
Extra-Wide Sip-Through

They do not fit the cups well.

Thank you for your review, Sonia! We would like to gather more information about your experience with this product. A Customer Solutions Representative will contact you soon!

Review by

Tina M.

Posted on 06/09/2025

Verified Purchase

Rated 4 out of 5 stars
Type:
Extra-Wide Sip-Through

We love the Sip-Through Lid by Choice! This is a great option for most cafes, and the sip-through feature is trendy and convenient! In the past, we have had a few issues with this product because of flaws. However, Webstaurant was helpful in resolving the issue in a timely manner and it hasn’t been an issue since! We love these Sip-Through Lids!

Review by

Victor C.

Posted on 04/16/2025

Verified Purchase

Rated 1 out of 5 stars
Type:
Extra-Wide Sip-Through

Flimsy, poorly cut and did not fit 12, 16, or 24oz clear choice cups. These lids pop right off the top of the cup, spilling product.

Thank you for your review, Victor! A Customer Solutions Representative has been in touch with you on this lid. Please reach out with any questions!

Review by

Janet P.

Posted on 07/22/2024

Verified Purchase

Rated 2 out of 5 stars
Type:
Extra-Wide Sip-Through

These lids had been working fine but as of late over half do not fit on the cups securely and we have to dispose of them. This has become so frustrating and many customers have experienced spills because of it!

Thank you for your review, Janet! We would like to gather more information about your experience with these lids. A Customer Solutions Representative will contact you soon!

Review by

Erik Z.

Posted on 07/06/2024

Verified Purchase

Rated 5 out of 5 stars
Type:
Extra-Wide Sip-Through

These sip lids are absolutely fantastic! So environmentally conscious and saves on straws! It’s nice to know we are making our mark on the environment positively!

Review by

Annette M. from Smalltown Coffee Co.

Posted on 03/17/2023

Verified Purchase

Rated 5 out of 5 stars
Type:
Extra-Wide Sip-Through

We love these for our coffee shop, we go through a ton in summer months! Sometimes they don't fit our 12oz cups tightly enough, but I'm not sure if the issue is the cups or the lids.

Review by

Client S.

Posted on 02/06/2023

Verified Purchase

Rated 5 out of 5 stars
Type:
Extra-Wide Sip-Through

thank you for having this item in stock, thankful it fits all sizes of cups we currently use and has a sip through lid cutting down on straw usage and waste

Review by

Guy W. from Pw Food Enterprises Inc

Posted on 01/20/2023

Verified Purchase

Rated 5 out of 5 stars
Type:
Extra-Wide Sip-Through

Review by

Lora K. from Lora @ Musgrove + Company

Posted on 08/14/2022

Verified Purchase

Rated 5 out of 5 stars
Type:
Extra-Wide Sip-Through

Works very well with the matching 20oz choice PET cups. We like to give our customers the option of using a straw or not. I would love if Choice made a PLA Compostable plastic sip lid to go with the Choice 20oz PLA Compostable plastic cup (and that sealed correctly). The sip hole is pretty standard size so don't let the "extra wide" make you think it's some wild lid.

Review by

Savannah L.

Posted on 08/12/2022

Verified Purchase

Rated 5 out of 5 stars
Type:
Extra-Wide Sip-Through

I love the extra wide opening for thicker drinks and if a straw is needed, there is still room for one. Will order again

Review by

Emily H. from Miss Lucille's Marketplace

Posted on 09/23/2021

Verified Purchase

Rated 5 out of 5 stars
Type:
Extra-Wide Sip-Through

These lids work very well on both 16 and 20 oz Choice Cups. We tried the lids with the tab you had to pull up to create the drinking hole but there was a lot of customer confusion with how to open them. This lid takes all the guess work out of it for guests and cuts down on the use of straws.

Review by

Ballan H. from Grocery Store

Posted on 07/30/2021

Verified Purchase

Rated 5 out of 5 stars
Type:
Extra-Wide Sip-Through

Best lids ever I use them for alot of stuff like slushy. Juices and these tops look really good Will recommend Buying some more soon

Review by

Belize F.

Posted on 01/31/2021

Verified Purchase

Rated 5 out of 5 stars
Type:
Extra-Wide Sip-Through

Fantastic sip through lids. The opening is wide so u won't miss a sip. The lids hold up very tightly and it can be used on multiple sizes of cups

Review by

Marielle B. from The Boyer Bakery

Posted on 09/21/2020

Rated 5 out of 5 stars
Type:
Extra-Wide Sip-Through

These lids are really trending right now with everyone not wanting to use straws, so they are perfect for any business starting up. They snap really tight onto the cup, so no leaks. We definitely love these and will be using them in our shop from now on.